People & Organizational Development – Customer Success Intern

Sparrks

Customer Success Associate supporting clients and managing events at HR startup Sparrks. Involved in customer projects with responsibility from day one and shaping company events.

Posted 7/21/2026internshipBerlin • 🇩🇪 GermanyEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills and empathy in client interactions while effectively managing multiple tasks and contributing to customer projects and events. Possesses a foundational understanding of business psychology or administration, with proficiency in both German and English.

Highest-signal resume keywords

Strong Communication SkillsCustomer-Facing ExperienceEvent OrganizationPresentation PreparationTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyOrganizationIndependenceTeam PlayerContinuous Development

Industry Keywords

Business PsychologyBusiness AdministrationHRClient SupportTrade Show Presence

About the role

Key responsibilities & impact

Operational support in day-to-day operations with direct client contact: contributing to ongoing customer projects and coaching programs
Preparation of presentations, analyses, and decision-making materials
Support in preparing and executing pitches and reports
Assisting with the organization and execution of client and Sparrks events
Co-designing and taking ownership of our trade show presence at Zukunft Personal Europe

Requirements

What you’ll need

You bring strong communication skills and empathy for diverse client needs
You have initial practical experience in a customer-facing environment and work independently
You are well organized and can effortlessly juggle multiple tasks
As a true team player, you are eager to continuously develop
A good foundation — but not required — is a degree in (business) psychology, business administration with a focus on HR/organization, or a comparable program at the intersection of business, people and organization
You speak German at native level and have very good English skills.

Benefits

Comp & perks

A steep learning curve, significant responsibility, and the opportunity to actively shape the company
A dynamic team with great colleagues
Office in the heart of Berlin (or hybrid work as an alternative)
Classic startup perks such as fresh fruit, snacks, drinks, good coffee & team events