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Quality Assurance Specialist
Sparksoft Corporation. Understand the application and performance of Sparksoft’s established policies and procedures.
About the role
Key responsibilities & impact- Understand the application and performance of Sparksoft’s established policies and procedures.
- Support the development and maintenance of policy and procedural documents.
- Work with the Quality Management Organization (QMO) team to develop, apply, and assess the performance of Sparksoft’s defined project processes.
- Perform internal audit assessments of project process compliance, compile reports, present findings, and identify an action plan towards compliance
- Support internal activities related to audits and assessments performed on Sparksoft by external bodies, such as CMMI and ISO.
- Identify possible improvements to support ongoing process and quality improvement.
- Produce and maintain documentation related to work activities (e.g meeting minutes, procedural descriptions, compliance checklists, audit notes, etc.)
- Maintain documentation on Microsoft SharePoint.
- Support the creation and maintenance of training materials.
Requirements
What you’ll need- Familiar with the concepts of Information Technology development processes (Agile, waterfall, etc.)
- Demonstrated experience conducting process and quality audits.
- Must be able to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Strong proficiency with Microsoft Office programs.
- Experience using Microsoft SharePoint.
- Familiar with the use of a Process Asset Library (PAL) or Quality Management System (QMS).
- Comfortable speaking or presenting to small groups.
Benefits
Comp & perks- Competitive compensation and a 401(k) with employer contributions to help you plan for the future
- Flexible paid time off and hybrid ways of working that support true work-life balance
- Comprehensive health coverage—including medical, dental, vision, life, and disability insurance
- A curated in-office experience designed to foster community, team connections, and innovation
- Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events
- Training and development programs that build new skills and prepare you for leadership roles
- A collaborative, transparent, and fun culture—recognized as a Great Place to Work®
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process auditsquality auditsdocumentation maintenancecompliance assessmentspolicy developmentprocedural documentationprocess improvementtraining material creationproject process complianceinformation technology development processes
Soft Skills
independent workteam collaborationwritten communicationverbal communicationpresentation skillsorganizational skillsattention to detailanalytical thinkingproblem-solvinginterpersonal skills
Certifications
CMMIISO