SparkFun Electronics

• Provide pre-sales technical guidance to customers evaluating SparkPNT solutions
• Support customers during integration, configuration, and deployment
• Troubleshoot GNSS, RTK, and correction service issues
• Assist customers with hardware setup, firmware updates, and system tuning
• Help translate customer needs into technical solutions
• Help customers and developers understand how to deploy SparkPNT solutions effectively
• Develop and improve troubleshooting resources and tutorials
• Develop use cases/case studies for various product applications
• Provide feedback from real-world deployments to product and engineering teams
• Help prioritize product improvements based on customer needs
• Participate in testing new hardware and firmware
• Assist with field testing and performance validation
• Support product development, production, and testing as needed
• Assist with subscription and service support as SparkPNT expands correction services
• Help refine support workflows, onboarding processes, and customer success systems
• Contribute to a collaborative startup culture where team members take on multiple roles as needed

Geospatial Technical Specialist

Software Engineer

• Create test procedures and design new testing equipment as needed for product development, adhering to existing standards for testing methodology.
• Provide feedback to Engineering on DFM, DFT, and product usability at the prototyping phase and before the design is cleared for production.
• Update design, maintain, and repair, as needed, Testing Hardware and Software for Contract Manufacturers. Provide Technical Assistance to CMs when requested.
• Review designs using the Engineering Design Rule Checklist and work with the assigned Engineer to modify the design as needed.
• Collaborate with other Product Test Devs on design reviews: participate in peer review, provide feedback, and anticipate any potential problem areas or potential errors.
• Attend small group reviews for assigned products.
• Organize and maintain all quality control SOPs necessary for assembly and production, including but not limited to product firmware, test jig design files, test code, and test procedure documentation.
• Collaborate with Production to troubleshoot issues that arise with testing equipment
• Develop a thorough understanding of SparkFun’s product catalog and of each product’s associated assembly process and test procedure.
• Maintain and repair testing development tools, production testing equipment, including but not limited to laser cutter, test jigs, and providing maintenance to Production Tech’s computers.

Geospatial Technical Specialist

Product Test Developer I