Spara

Product Manager

• Own product strategy and execution for AI-native products used by non-technical GTM teams, defining how hybrid AI/human processes should operate end-to-end
• Work closely with our executive team to manage and grow the Product Management function and team at Spara
• Lead customer discovery and research, running interviews, shadowing sessions, and rapid tests to deeply understand customer pain points and translate them into clear product requirements
• Define quantitative success criteria for every initiative—including adoption, performance, accuracy, latency, quality, and business impact
• Shape and maintain the product roadmap, working closely with leadership to balance customer needs, technical feasibility, and company priorities
• Operate autonomously, driving initiatives from concept → spec → launch → iteration while keeping engineering, design, and leadership aligned
• Stay current on emerging AI capabilities and identify opportunities to apply them to real customer workflows
• Promote a culture of sustainable innovation, tight collaboration, and continuous improvement across product and engineering
• Partner deeply with Design and Engineering, ensuring fast cycles, crisp specs, and high-quality releases in a rapid-shipping environment

Director of Product Management

• Own product strategy and execution for AI-native products used by non-technical GTM teams, defining how hybrid AI/human processes should operate end-to-end.
• Lead customer discovery and research, running interviews, shadowing sessions, and rapid tests to deeply understand customer pain points and translate them into clear product requirements.
• Define quantitative success criteria for every initiative—including adoption, performance, accuracy, latency, quality, and business impact.
• Shape and maintain the product roadmap, working closely with leadership to balance customer needs, technical feasibility, and company priorities.
• Operate autonomously, driving initiatives from concept → spec → launch → iteration while keeping engineering, design, and leadership aligned.
• Stay current on emerging AI capabilities and identify opportunities to apply them to real customer workflows.
• Promote a culture of sustainable innovation, tight collaboration, and continuous improvement across product and engineering.
• Partner deeply with Design and Engineering, ensuring fast cycles, crisp specs, and high-quality releases in a rapid-shipping environment.

Senior Product Manager

Product Designer

• Architect UX solutions to complex customer challenges, including how non-technical GTM users manage hybrid AI/human workflows
• Lead user research and testing to deeply understand customer needs to ensure informed product decision making
• Define quantitative success criteria for Spara's products across multiple dimensions
• Work with the leadership team to continuously define Spara's product roadmap
• Operate with a high degree of autonomy while collaborating closely with leadership to shape the product roadmap and technical vision
• Drive innovation by staying current with best practices and emerging trends in AI applications
• Contribute to our culture of sustainable innovation, collaboration, and continuous improvement
• Manage and grow the Product Design team

Director of Product Design

Customer Success Manager

• Own and manage a portfolio of accounts across SMB, mid-market, and Fortune 500 customers.
• Partner with Forward Deployed Engineers to oversee onboarding and implementation, ensuring a seamless handoff and successful deployment.
• Guide customers through the entire lifecycle - from onboarding to renewal - driving adoption, value realization, and long-term outcomes.
• Serve as the primary point of contact, building relationships with both end-users and executive stakeholders.
• Monitor account health, proactively addressing risks while identifying upsell and cross-sell opportunities.
• Partner with Sales and Product teams to share customer feedback, influence the roadmap, and support expansion.
• Deliver tailored business reviews, training sessions, and success plans to maximize customer value.
• Leverage AI-forward products and solutions to redefine CS processes
• Develop playbooks and best practices that scale across accounts and industries.