Southwest Strategies

Manager

• Manage resource allocation and staffing across all agency teams for new and existing projects, including account staff, creative and digital
• Provide agencywide visibility into resource capacity and utilization, supplying data, reporting, and recommendations to leadership to support day-to-day resource needs, staffing decisions and forward planning
• Own day-to-day resource allocation and traffic management for the creative and digital teams, assigning work, balancing workloads and adjusting resources as priorities shift
• Assign staff to projects based on skill set, availability, experience level and project priority
• Maintain and update agencywide staffing plans, schedules and utilization forecasts
• Balance short-term project demands with long-term capacity planning and team sustainability
• Track individual and team utilization; identify over- or under-utilization trends and proactively flag risks
• Partner with leadership to address bandwidth constraints, staffing gaps or burnout risks
• Serve as the central point of coordination between project managers, vertical leads and leadership regarding resourcing needs and priorities
• Facilitate regular resourcing meetings to review priorities, timelines, conflicts and upcoming work
• Support new business and proposal efforts by providing staffing plans, utilization estimates and feasibility assessments
• Own and maintain resourcing data within time tracking systems; ensure accuracy, visibility and consistency
• Improve resourcing workflows, tools, templates and reporting to increase efficiency and transparency
• Support onboarding, offboarding and freelance/contractor planning as agency staffing needs evolve
• Other duties as assigned

Agency Resource Manager