SouthState Bank

ACH Operations Business Analyst

SouthState Bank

full-time

Posted on:

Location Type: Office

Location: Winter Haven • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Serve as the business analyst and primary coordinator for ACH‑related components of enterprise projects impacting ACH Operations
  • Includes leading ACH scope definition, identifying business requirements, and testing strategy development for system and process changes
  • Produce and maintain benchmark reports, KPI, and KRI reporting related to ACH performance and risk
  • Enhance and maintain reporting to monitor ACH origination activity, performance metrics, and project impacts
  • Perform impact analysis and regression testing for system updates affecting ACH origination, receipt, settlement, and reporting
  • Serve as primary subject matter expert in PEP+
  • Work with IT resources to develop Bot and API integrations with PEP+
  • Partner with the ACH Manager and Team Leads to drive process improvement, operational readiness, and post‑implementation stabilization
  • Document and manage ACH issues, defects, and risks identified during testing and implementation, working with vendors and internal technology teams to resolution
  • Support ACH‑specific audit and risk assessment requests and responses, risk monitoring efforts, control validations/testing
  • Ensure ACH procedures, controls, and documentation are updated and aligned with system changes and regulatory requirements
  • Develop ACH‑specific training materials, communications, and operational guidance resulting from project implementations
  • Support payment initiatives for Wires and Instant Payments
  • Serve as SME for Nacha Rules and any Regulatory compliance changes related to ACH

Requirements

  • Bachelors degree or higher preferred
  • Minimum of 5 years of progressively responsible experience in Payment Operations or related systems analysis roles
  • AAP or APRP Preferred
  • Advanced knowledge of ACH Operations and Payment Processing
  • Strong business analysis, requirements definition, and testing expertise
  • Proven experience supporting complex system changes and enterprise initiatives
  • Excellent written and verbal communication skills
  • Strong proficiency in MS Word, Excel, PowerPoint, and Outlook
  • Experience with Power Query, Power BI, and Power Automate
  • Experience with PEP+ and CNS
  • Strong understanding of Nacha Rules and ISO 20022
Benefits
  • Equal Opportunity Employer, including disabled/veterans.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ACH OperationsPayment ProcessingBusiness AnalysisRequirements DefinitionTesting ExpertiseImpact AnalysisRegression TestingProcess ImprovementRisk AssessmentTraining Development
Soft Skills
Communication SkillsCoordinationProblem SolvingCollaborationDocumentation Management
Certifications
Bachelor's DegreeAAPAPRP