Deposit Operations Business Analyst
SouthState Bank
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- It is the responsibility of the Deposit Ops Business Analyst to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
- This role is responsible for facilitating business change management by developing business requirements.
- This role will be involved in project implementations including large scale projects such as major software upgrades and mergers and acquisitions.
- This position is responsible for validation and testing for projects which affect a large number of customers.
- Position is responsible for review of all software and/or upgrade documentation to identify changes affecting processes within Deposit Operations.
- Position will work closely with business users and others in all stages of the project lifecycle.
- Works with business users to understand new enhancements and features available in software upgrades.
- Interacts with technical team(s) to translate functional specifications into technology solutions.
- Reviews all documentation on software changes, upgrades, or installations to identify project tasks and assigns roles within Deposit Operations for implementation.
- Coordinates completion of tasks by Deposit Operations through implementation of projects.
Requirements
- High School Diploma (College Degree preferred)
- Minimum of 5 to 10 years operations experience with demonstrated experience in implementing changes in technology or processes
- Excellent interpersonal skills, good computer skills, ability to read technical documents, write, speak, and understand English.
- Fiserv Premier Experience (5+ years): Strong understanding of core banking system functionality and workflows.
- Advanced Data & Reporting Skills: Proficient in Excel (including Power Query) for analysis, automation, and reporting
- Solid knowledge of deposit processes and compliance requirements as well as payment processing.
- Ability to work independently and lead initiatives to enhance productivity.
- Communicate effectively both verbally and in writing to convey complex concepts clearly to technical and non-technical audiences.
- Lead initiatives to improve processes, enhance productivity, and drive operational excellence.
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business requirements developmentproject implementationvalidation and testingsoftware documentation reviewtechnology solutions translationdata analysisExcelPower Querydeposit processes knowledgepayment processing
Soft Skills
interpersonal skillscommunication skillsindependent workleadershipinitiativeproductivity enhancementcomplex concept communicationteam collaborationproblem-solvingorganizational skills