Donation Support Coordinator

Southern Legacy of Life (formerly ARORA)

Donation Support Coordinator I primarily responsible for facilitating organ, tissue, and eye donation through managing referrals and documentation. Engage with donor referrals and collaborate with healthcare professionals in a supportive role.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and interpersonal skills while effectively managing multiple tasks and projects. Proficient in data entry and documentation, adhering to SLL, FDA, and AATB guidelines for donor referrals.

Highest-signal resume keywords

Data EntryOrganizational SkillsEffective CommunicationAttention to DetailMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryReferral ManagementDocumentationInitial AssessmentTimekeeping

Soft Skills

Interpersonal SkillsCommunication SkillsAttention to DetailPrioritization SkillsSelf-Directed Autonomy

Tools & Technologies

IReferralsMicrosoft Office SuiteGeneral Office Equipment

Industry Keywords

Organ DonationTissue DonationAATB GuidelinesFDA GuidelinesSLL Standards

About the role

Key responsibilities & impact

The Donation Support Coordinator I (DSC I) is primarily responsible for answering incoming and making outgoing calls which communicate and promote organ, tissue, and eye donation
DSC I is to facilitate donation through the acts of taking referrals via the telephone and computer (iReferrals) referrals
The DSC I will enter data into SLL's referral database
Answers in-coming calls for donor referrals in a prompt and professional manner
Responds appropriately to potential donor referrals by phone and conducts a comprehensive initial assessment of potential donors' medical status according to SLL, FDA, and AATB guidelines
Completes appropriate data entry and documentation in a timely and thorough manner and maintains proper documentation of activities
Facilitates ongoing communication with the health care team, funeral home, family or other agency during the evaluation of referred potential tissue donors
Maintains regular and punctual attendance at assigned work location
Accurately document timekeeping records
Completes and maintains appropriate documentation in a timely and thorough manner including activities such as training documentation, mileage, expenses, electronic schedule of SLL events, and other forms
Proofs work for accuracy and completeness
Demonstrates professional appearance, behavior and standards in all business dealings and interactions

Requirements

What you’ll need

High school diploma or equivalent required
Possess strong organization and interpersonal skills
Possess effective communication and listening skills
The ability to practice with a high degree of autonomy in a self-directed manner that demonstrates innovation and creativity
Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction
Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks
Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.

Benefits

Comp & perks

Works in normal office environment and other locations as essential and secondary functions necessitate
Remote workers should have a dedicated workspace that maintains HIPAA compliance
Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position
May require travel by commercial or chartered aircraft
Non-smoking office