Provider Service Specialist

Southend Pharmacy

Provider Service Specialist verifying licensure, DEA registration, and prescribing compliance. Supporting Southend Pharmacy’s 503A compounding operations and provider-facing teams.

Posted 8/23/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in prescriber verification, including licensure, DEA registration, and compliance with federal and state pharmacy laws. Proficient in maintaining accurate credentialing records and supporting cross-functional teams in compliance-related activities.

Highest-signal resume keywords

Pharmacy Technician LicensePrescriber Verification ExperienceFederal And State Pharmacy Laws KnowledgePharmacy Management System ProficiencyAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prescriber Licensure VerificationDEA Registration ValidationRegulatory Compliance MonitoringProvider CredentialingData Tracking And OrganizationTelehealth Compliance KnowledgePharmacy Operations ExperienceDocumentation AccuracyCompliance ReportingProvider Onboarding

Soft Skills

Effective CommunicationCross-Functional CollaborationProblem-SolvingAttention To DetailConfidential Information Handling

Tools & Technologies

Pharmacy Management SystemCRM SystemsTelehealth Compliance ToolsCompliance Monitoring ToolsQuality Tracking Platforms

Certifications & Qualifications

Active Pharmacy Technician LicenseNational Certification (PTCB or NHA)

Industry Keywords

Pharmacy ComplianceControlled Substance AuthorizationTelemedicine RegulationsHealthcare EnvironmentState License Verification Databases

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Verify physician and prescriber licensure, credentials, and prescribing authority using approved state and federal databases
Validate DEA registration, controlled substance authorization, and applicable state prescribing privileges
Confirm prescribers are legally authorized and appropriately credentialed to prescribe medications offered by the pharmacy
Ensure prescriptions originate from legally authorized prescribers
Prioritize verification activities to meet dispensing timelines
Provide real-time support to pharmacy technicians, pharmacists, intake staff, sales, and compliance teams regarding prescriber eligibility and regulatory restrictions
Identify high-risk, non-compliant, or potentially problematic prescribing activity and escalate concerns to compliance leadership
Assist sales and account management teams by clarifying prescriber compliance requirements
Track provider licenses, DEA registrations, certifications, and credential expiration dates; proactively coordinate renewals and updates
Monitor compliance with federal and state prescribing laws, including telemedicine and telehealth regulations
Confirm prescriber DEA registration status and controlled substance compliance
Track state-specific prescribing privileges and regulatory requirements
Coordinate with prescribers and their staff to resolve discrepancies, obtain missing documentation, or update credentials
Maintain accurate digital and physical credentialing records, including pharmacy management systems and customer relationship management systems
Support data integrity initiatives by identifying inconsistencies or outdated information
Create, update, and maintain provider onboarding documentation
Prepare compliance reports for internal stakeholders
Serve as a trusted point of contact for compliance-related questions or concerns
Work closely with pharmacy operations, intake, sales, and leadership to keep provider credentials accurate, current, and compliant

Requirements

What you’ll need

High school diploma or equivalent
Minimum of one (1) year of pharmacy technician experience
Three (3) years of experience performing prescriber verification, including verifying prescriber licensure, credentials, DEA registration, and regulatory compliance within a pharmacy or healthcare environment
Active pharmacy technician license and national certification (PTCB or NHA)
Strong working knowledge of federal and state pharmacy laws and regulations, including FDA, DEA, HIPAA, and applicable state boards of pharmacy (e.g., TSBP)
Demonstrated experience verifying prescriber credentials, including state licensure, DEA registration, and prescribing authority
Proven ability to identify compliance risks, discrepancies, or regulatory deviations and recommend corrective actions
Experience using a Pharmacy Management System, such as LifeFile or a comparable pharmacy management platform
Intermediate proficiency in Microsoft Excel, including maintaining tracking logs, organizing data, and monitoring operational workflows
Ability to work across multiple digital platforms and systems while maintaining accuracy and compliance in provider service operations
Experience with provider credentialing, onboarding, or pharmacy operations
Exceptional attention to detail and documentation accuracy
Ability to work cross-functionally with compliance, legal, and pharmacy operations teams
Comfortable handling confidential, regulated, and sensitive information
Must be legally authorized to work in the United States without current or future sponsorship
Preferred: Bachelor’s degree in healthcare administration, Health Sciences, Compliance, Business, or a related field
Familiarity with provider credentialing and verification systems, including state license verification databases, ID.me, or MedPro
Experience using provider operations platforms, such as CRM systems, telehealth compliance tools, or similar technologies
Exposure to compliance and documentation systems, including Simplifi 797, DocuSign, or comparable platforms
Familiarity with pharmacy audit software, quality tracking platforms, or compliance monitoring tools
Experience working in a 503A or 503B compounding pharmacy environment
Knowledge of telehealth prescribing regulations and compliance requirements
Ability to sit for extended periods at a desk and work on a computer
Ability to communicate effectively in person, over the phone, or via virtual meeting
Ability to maintain focus in a typical office environment with moderate noise levels
Ability to perform repetitive motions with hands and arms, such as typing

Benefits

Comp & perks

Comprehensive benefits package including medical
Dental
Paid time off
401(k)-retirement plan