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Imaging Access Specialist
SouthEast Alaska Regional Health Consortium (SEARHC)Imaging Access Specialist coordinating all aspects of patient access for diagnostic imaging services. Ensuring accurate scheduling and insurance authorization to support smooth clinical operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in scheduling diagnostic imaging appointments, verifying patient information, and managing prior authorizations. Proficient in EHR systems and adept at maintaining accurate documentation while providing excellent customer service in a fast-paced healthcare environment.
Highest-signal resume keywords
EHR Systems ProficiencyPrior Authorization ProcessesPatient Access KnowledgeStrong Organizational SkillsCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnostic Imaging SchedulingMedical TerminologyInsurance VerificationOrder Accuracy ReviewAuthorization Tracking
Soft Skills
Strong Organizational SkillsAbility to Manage Multiple Priorities
Tools & Technologies
EHR SystemsMicrosoft Office Applications
Industry Keywords
Patient AccessReferralsAuthorizationsHealthcare Experience
Tech Stack
Tools & technologiesRay
About the role
Key responsibilities & impact- Schedule diagnostic imaging appointments (MRI, CT, X‑ray, Ultrasound, Mammography, etc.) according to clinical guidelines
- Verify patient demographics, insurance, order accuracy, and exam preparation requirements at the time of scheduling
- Communicate exam instructions, preparation procedures, arrival times, and follow-up needs to patients
- Coordinate reschedules and cancellations promptly to optimize imaging department capacity
- Review imaging orders and referrals for completeness, accuracy, and medical necessity requirements
- Obtain prior authorizations from commercial, federal, and tribal payors within required timeframes
- Track authorization status, update records in the EHR, and notify schedulers, providers, and imaging departments of approvals or denials
- Resolve authorization issues by working with providers to obtain additional clinical information when needed
- Monitor daily worklists for incoming imaging referrals requiring scheduling or authorization actions
- Route referrals appropriately to scheduling, imaging, clinical review, or authorization work queues based on workflow standards
- Serve as a primary point of contact for patients, providers, imaging staff, and external partners regarding imaging scheduling and authorization status
- Maintain accurate and timely documentation in EHR and patient records
Requirements
What you’ll need- High School Diploma or equivalent
- EHR in a hospital or multi-clinic setting experience (preferred)
- 1 year of role-related experience or 2 years’ general healthcare experience (preferred)
- Understanding of insurance plans, prior authorization processes, and medical terminology
- Knowledge of Patient Access, Customer Service, Referrals, Authorizations
- Proficient using a keyboard and 10 key
- Proficient in EHR systems and Microsoft Office applications
- Strong organizational skills
- Ability to work in a fast-paced environment and manage multiple priorities
Benefits
Comp & perks- Health insurance
- Retirement
- Paid time off
- Paid parental leave
- Dental benefits
- Vision benefits
- Life insurance
- Long and short-term disability