Authorization Specialist I

SouthEast Alaska Regional Health Consortium (SEARHC)

Authorization Specialist securing authorizations for patient services and verifying insurance benefits in a healthcare setting. Collaborative role with payers and clinical staff across Southeast Alaska.

Posted 7/18/2026full-timeRemote • Alaska • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in obtaining and managing patient service authorizations, ensuring compliance with insurance verification and billing requirements. Exhibits strong customer service skills while effectively communicating with patients and healthcare professionals in a fast-paced environment.

Highest-signal resume keywords

Insurance VerificationAuthorization ManagementMedical Terminology KnowledgeCustomer Service SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyCPT CodesOffice Equipment ProficiencyComputer ApplicationsAuthorization Processing

Soft Skills

Interpersonal CommunicationTime ManagementOrganizational SkillsProblem-SolvingAbility to Work Independently

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare OfficePatient ServicesRevenue CycleComplianceCustomer Interaction

About the role

Key responsibilities & impact

Works with payers and SEARHC clinical staff to obtain initial and ongoing authorizations for patient services
Verifies insurance benefits for each patient
Tracks and corrects all pertinent insurance information in the electronic medical record
Maintains strong working relationships with payers, SEARHC billing staff, and all other interdepartmental staff
Provides excellent customer service at all times
Captures and records inbound and outbound authorizations for patients and/or referring physician’s offices
Carries out due diligence to obtains authorizations from various insurance carriers via phone, in writing or email
Processes authorization-related denials and coordinates the appeal process with the appropriate Revenue Cycle staff members
Ensures efficient documentation of information for insurance verification, registration and billing requirements and follows-up as needed
Responds to inquiries regarding status of authorization(s) by assessing the request and evaluating the circumstances to provide the needed information
Demonstrates superior customer service to all external and internal customers
Communicates effectively with patients, physicians, and/or other departments regarding delay or issues relating to authorizations and patient appointments
Meets team metric standards and expectations consistently
Maintains strict confidentiality at all times
Identifies compliance/ethics issues and brings forth recommendations for operational improvement

Requirements

What you’ll need

High School Diploma or GED – required.
Entry level position with on-the-job training provided.
Experience in working in a healthcare office or customer service - preferred.
Knowledge of Medical Terminology or CPT or procedure codes; alternatively, contains the willingness to learn
General office functions, office equipment, and computer applications
Skills in Working independently
Good interpersonal, verbal, and written communication
Strong attention to detail
Ability to Prioritize work in multi-task in a fast-paced office setting with many interruptions
Self-start and willingness to learn
Read and comprehend simple instructions, short correspondence, and memos
Demonstrate time-management, organizational, and customer service skills
Work flexible hours with limited unplanned absence
Problem-solving demeanor
Effectively prioritize multiple ongoing tasks and responsibilities under pressure at a steady pace in an unpredictable environment
Handle difficult customer situations in a positive manner
Interact with external healthcare professionals in a variety of settings

Benefits

Comp & perks

$1,000 Sign On Bonus at start
$1,000 Bonus after 12 months for qualified hire!
Retirement
Paid time off
Paid parental leave
Health insurance
Dental and vision benefits
Life insurance
Long and short-term disability