Program Manager – Ultrasound
Philips
Program Manager
South Middlesex Opportunity Council (SMOC)
full-time
Posted on:
Location Type: Hybrid
Location: Westborough • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $0 - $60,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee the overall programmatic aspects of the assigned Congregate Site and Scattered Site shelter units within the Family Emergency Services (FES) division; ensuring that the program operates in accordance with its mission to provide safe shelter, housing search, case management, and stabilization services.
- Promote a Housing First approach to shorten shelter stays, together with effective case management to stabilize families and reduce re-entry into shelter.
- Ensure robust training is provided to staff on using a trauma-informed approach and motivational interviewing as key facets of strengths-based case management services.
- Manage the operational and fiscal activities of the program/department to include: staffing levels, budgets, and financial goals.
- Recruit, supervise, develop and evaluate staff by providing timely mentoring, training and performance management.
- Complete required paperwork in accordance with company policy.
- Oversee scheduling, coverage, case management and housing search services provided by the program.
- Create a climate in which all residents are empowered, respected and treated with dignity.
- Coordinate smooth, timely transitions of families into shelter.
- Prepare all required reports, grants, etc. and attend agency, regional and Department of Housing and Community Development (DHCD) meetings.
- Attend regular FES meetings and participate in scheduled trainings.
- Coordinate and lead case conferences, as needed.
- Develop beneficial working relationships with local churches, social service agencies and business leaders.
- Monitor property condition, report maintenance needs and coordinate needed repairs with Facilities Maintenance Coordinator to ensure appropriate upkeep of building.
- Ensure timely, accurate data entry into Efforts to Outcome (ETO) and maintenance of client records in accordance with DHCD regulations.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
- Other duties as assigned.
Requirements
- Bachelor’s degree preferred.
- Supervisory experience managing multiple people of at least 3 years.
- Sensitivity to low-income families of diverse backgrounds.
- Ability to work independently.
- Flexibility in schedule.
- Valid Driver’s license, reliable vehicle and evidence of insurability.
- Excellent organizational and interpersonal skills required.
Benefits
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
- Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
- 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
- Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementdata entrybudget managementreport preparationstaff trainingperformance managementhousing searchtrauma-informed approachmotivational interviewingprogram compliance
Soft skills
organizational skillsinterpersonal skillsflexibilityindependencementoringleadershipsensitivitycommunicationrelationship buildingconfidentiality
Certifications
Bachelor’s degreevalid driver’s license
