Assist clients in collecting payments from insurance companies for medical services rendered to patients.
Review/Analyze explanation of benefits (EOB), Remittance Advice, and Denials from Payers to drive resolution for accounts receivable.
Preparation and analysis of aging reports.
Use all channels available to resolve and collect account receivables with payers, including utilizing payer portals and outbound calls to the provider desk.
Review or update claims, corrections, and upload required documents in clearinghouse portals.
Identify underpayments and prepare documents for appeals.
Create batches and post-received payments.
Code claims accordingly with CPT and ICD-10 codes.
Post charges to create a claim and submit it to clearinghouses.
Contact patients, providers, and payers to check eligibility, pre-cert, or follow up on claims/appeals.
Identify billing errors and denials by understanding the problem and resubmit corrected claims or take other appropriate action to resolution.
Perform other duties assigned by management.
Requirements
At least 3 years of experience in Medical Billing and Collections.
Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding.
Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.
Experience using ChiroTouch is A MUST.
Understanding of different types of insurance coverages and claims, including Health, Workers' Comp, and Auto.
Ability to read and interpret EOBs (Explanation of Benefits).
Experience in coordinating with insurance companies.
Strong adaptability and ability to learn quickly.
Proven efficiency and punctuality in completing tasks.
Previous experience in Orthopedic, Spine Surgery and Pain Management Specialty is a plus