Client Success Manager
Sound Physicians
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Deliver exceptional client service
- Manage engagement activities to align with ACO goals
- Coordinate partner success meetings
- Prepare monthly performance reports
- Collaborate with various teams for improvement opportunities
Requirements
- Bachelor’s degree in business administration, healthcare management, or related field is preferred
- 4 years of experience with business development, healthcare program management and/or clinical case management
- Working knowledge of Microsoft Office Suite, including Excel, Access, Word, Outlook, PowerPoint, SharePoint, Project.
Benefits
- Exceptional client service
- Proactive anticipation of client’s needs
- Monthly performance reviews
- Onboarding support for new clients
- Performance reporting
- Collaboration with clinical and operations teams
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmenthealthcare program managementclinical case managementMicrosoft Office SuiteExcelAccessWordOutlookPowerPointSharePoint
Soft skills
client serviceengagement managementcollaborationreport preparationorganizational skills