Manager, Strategic Accounts

Sotera Health Company

Manager, Strategic Accounts driving growth and retention across a portfolio of clients in healthcare. Focusing on Pharmaceuticals and Medical Device segments for a global health services provider.

Posted 8/1/2026full-timeRemote • Illinois • 🇺🇸 United StatesSeniorLead💰 $92,000 - $149,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, revenue growth, and client relationship building, with a strong focus on healthcare and life sciences industries. Proficient in developing pricing strategies, executing account plans, and managing complex deals while ensuring data integrity in CRM systems.

Highest-signal resume keywords

Strategic Account ManagementRevenue GrowthClient Relationship BuildingComplex Deal StructuringCRM Data Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Revenue Target AccountabilityPricing Strategy DevelopmentQuarterly Business ReviewsContract ExecutionStrategic Account Planning

Soft Skills

Stakeholder CoordinationInsight-Driven CommunicationRelationship Management

Certifications & Qualifications

Bachelor’s DegreeAdvanced Degree Preferred

Industry Keywords

HealthcareLife SciencesRegulated IndustriesCustomer-Facing ExperienceMulti-Site Account Management

About the role

Key responsibilities & impact

Own full accountability for revenue and growth targets across strategic account portfolio.
Drive global pricing strategies, renewal playbooks, and risk mitigation planning.
Build and maintain strong, multi-tiered relationships with client stakeholders, including mid- and senior-level decision-makers and serve as the primary point of contact for all customer-related matters.
Deliver professional, insight-driven Quarterly Business Reviews (QBRs), aligning client expectations with performance outcomes and strategic goals.
Develop and execute comprehensive strategic account plans focused on retention, revenue growth, client expansion (short- and long-term), margin improvement, and cross-business unit (XBU) penetration.
Lead complex deal structuring involving multiple business units, geographies and/or service lines.
Oversee the timely and accurate execution of client contracts, including navigating approval processes and presenting contract metrics through the DOA process.
Maintain a deep understanding of industry trends and market dynamics to proactively position services and solutions.
Lead strategic cross-functional initiatives through coordination of internal stakeholders to deliver on client goals.
Maintain accurate CRM records to ensure data integrity and enable clear forecasting, reporting, and pipeline management.

Requirements

What you’ll need

Bachelor’s degree in business, Marketing, Life Sciences, or related field; advanced degree preferred.
8+ years of customer-facing experience in sales, strategic account management, or commercial operations.
Experience managing multi-site accounts with moderate complexity in healthcare, life sciences, or regulated industries strongly preferred.

Benefits

Comp & perks

Medical, Rx, Dental, Vision
Disability
Life Insurance
Health Savings and Flexible Spending Accounts
401(k) program with Company match that immediately vests
Paid holidays, vacation and sick time
Free financial planning assistance
Paid parental leave
Education assistance
Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
Employee Assistance Program (EAP)