Program Manager
SOSi
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Lead all phases of the program lifecycle, including facility startup, ongoing operations, surge support, and eventual closeout.
- Ensure that detainee care, custody, and support services comply with National Detention Standards (NDS) and other federal regulations.
- Direct strategic planning and decision-making to meet contract requirements and Agency expectations.
- Supervise and support facility leadership teams and subject-matter experts across multiple disciplines.
- Act as the primary liaison with government officials, including the Contracting Officer (CO) and Contracting Officer’s Representative (COR).
- Oversee subcontractors’ performance, ensuring timely and compliant delivery of services.
- Conduct regular audits, inspections, and risk assessments to ensure contract compliance and mitigate operational risks.
- Provide accurate and timely reports to the CO, COR, and SOSi leadership.
- Implement corrective actions and contingency plans when required.
- Direct rapid staff mobilization and surge capacity planning to meet unexpected demand.
- Ensure adequate staffing, training, and resource allocation across the facility.
- Manage program budgets, track expenditures, and ensure efficient use of funds.
- Serve as the key point of contact for the customer and SOSi headquarters on all contract-related matters.
- Provide regular updates to leadership on performance, compliance, and risk status.
- Prepare closeout documentation, including final reports and lessons learned.
Requirements
- Bachelor’s degree in business administration, criminal justice, or a related field.
- Minimum of 10 years’ experience managing federal contracts in detention, correctional, or comparable environments.
- Demonstrated leadership experience managing large-scale, multi-subcontractor operations.
- Knowledge of Federal Acquisition Regulations (FAR), whole-of-government approaches, and sensitive systems like the Enforcement Alien Removal Module (EARM).
- Ability to obtain and maintain necessary federal security clearances (e.g., Tier 5 background investigation).
Benefits
- Standard business hours with additional on-call responsibilities as needed to ensure program success
- Collaborative setting involving daily interaction with government stakeholders, subcontractors, and internal SOSi teams
- Access to secure systems and confidential information; strict adherence to data protection and disclosure protocols required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program lifecycle managementcontract compliancebudget managementrisk assessmentauditingstrategic planningstaff mobilizationresource allocationcorrective actionscontingency planning
Soft Skills
leadershipcommunicationsupervisiondecision-makingliaisonreportingproblem-solvingteam supportorganizational skillscustomer service
Certifications
Bachelor’s degreefederal security clearance (Tier 5)