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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical expertise in Enterprise Architecture, Firewall and Network Products, and Endpoint Products, with the ability to effectively communicate complex solutions to both technical and non-technical audiences. Proficient in supporting MSP partners and conducting needs assessments to align product features with business benefits.
Highest-signal resume keywords
Enterprise Architecture ComponentsFirewall And Network ProductsEndpoint Products And MDR/SOC ServicesMSP Business Models And RMM/PSA PlatformsGerman And English Communication Skills (Level C1)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network DesignVirtualizationDirectory ServicesAPIsTechnical Presentation SkillsNeeds AssessmentTroubleshooting SkillsCompetitive AnalysisTechnical EvaluationProduct Feature Linking
Soft Skills
CollaborationCommunicationProblem-SolvingPersuasionAdaptability
Tools & Technologies
RMM PlatformsPSA PlatformsPublic Cloud Infrastructure TechnologiesMulti-Tenant Management
Industry Keywords
MSP Channel PartnersTechnical SalesProduct ManagementMarket FeedbackDistributor Enablement
Tech Stack
Tools & technologiesCloudFirewalls
About the role
Key responsibilities & impact- Support sales to increase the company revenue using technical sales skills to convince prospects to purchase Sophos solutions by explaining complex topics to prospects
- Assist technical staff from partner and customers in design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines
- Conduct demos, product- and company presentations - also to larger audiences - to help increasing the company revenue; support partners, sales or other audience
- Query prospects to qualify sales opportunities and conduct analysis with technical staff to determine requirements and specifications of solutions
- Support other departments by collecting and aggregating partner feedback and feeding e.g. into Product Management
- Address partner questions and requirements and assist and manage frequent technical evaluations by working with these partners
- Collect and aggregate prospect feedback, feeding into Product Management and other teams to better direct product development to meet market demand.
- Lead regional distributor enablement initiatives, ensuring distributors are equipped to recruit, onboard, and support MSP partners effectively.
- Collaborate closely with the Global MSP team to share collateral, best practices and market feedback across regions.
- Provide technical and solution guidance to the EMEA MSP Sales team, supporting MSP partner development, enablement, and growth.
Requirements
What you’ll need- Strong technical expertise in Enterprise architecture components (network design, virtualization, directory services, firewalls, APIs, etc).
- Strong technical expertise in Firewall and network products
- Technical expertise in Endpoint products and MDR/SOC Services
- Knowledge of MSP business models including technical expertise with RMM/PSA platforms and multi-tenant Management
- Understanding the principles of public Cloud infrastructure Technologies
- Experience in working and supporting MSP channel Partners
- Strong presentation skills – ability to prepare and deliver an effective technical presentation to a technical or non-technical management audience unassisted
- Ability to link product features to business Benefits and requirements
- Ability to analyze competitor products and create easily to understand benefits for sales
- Ability to perform needs assessment, understanding technical needs/fit, pain points and competitive threats
- Very good German communication skills, both written and verbal – Level C1
- Very good English communication skills, both written and verbal - Level C1
- Strong troubleshooting skills – escalating the issue with appropriate details if required. Offer prescriptive suggestions for future prevention.
- Ability to be hands-on, working directly with partners and customers, handling technical requirements and configuration issues
- Ability to plant and defuse competitive landmines effectively
- A full driving license is required.
- Willingness to travel within Central Europe and the Nordics, occasionally international for conferences and training
Benefits
Comp & perks- Sophos operates a remote-first working model
- Employee-led diversity and inclusion networks that build community and provide education and advocacy
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities
- Global employee sustainability initiatives to reduce our environmental footprint
- Global fitness and trivia competitions to keep our bodies and minds sharp
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing