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Tech Stack
Tools & technologiesCyber SecurityLinuxSwitchingTCP/IP
About the role
Key responsibilities & impact- Investigate and analyze logs and security-related events via Sophos tooling.
- Identify and respond to cyber threats occurring within customer environments.
- Communicate and document findings to various customer audiences including technical and executive teams.
- Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments.
- Acknowledge and satisfy inbound customer requests and interact with customers through various mediums.
- Collaborate and assist with core security and threat response teams.
- Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities with the intent of operationalizing findings to better protect our customers.
Requirements
What you’ll need- Willingness to work outside of standard business hours, including weekends and holidays – our MTR service is 24x7x365.
- Excellent troubleshooting and analytical skills, with proven ability to think outside the box.
- Customer service-oriented with strong written and verbal communication skills.
- Must thrive within a team environment as well as on an individual basis.
- Passion for all things related to information technology and cybersecurity.
- Natural curiosity and ability to learn new skills quickly.
- Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service.
- Minimum 3+ years of experience working in a SOC environment or computer security team in an IT environment.
- Experience with threat hunting.
- Experience with endpoint and network security monitoring.
- Experience administering and supporting Windows OS (both workstations and server) and one of the following: Apple or Linux-based operating systems (e.g. XP, Windows 7, 2003, 2008, OS X).
- Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
- Knowledge of Mitre ATT&CK framework.
- Knowledge of incident response procedures.
- Basic understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.
- Basic understanding of Windows event log analysis.
Benefits
Comp & perks- Sophos operates a remote-first working model, making remote work the primary option for most employees.
- Employee-led diversity and inclusion networks that build community and provide education and advocacy.
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
- Global employee sustainability initiatives to reduce our environmental footprint.
- Global fitness and trivia competitions to keep our bodies and minds sharp.
- Global wellbeing days for employees to relax and recharge.
- Monthly wellbeing webinars and training to support employee health and wellbeing.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
threat huntingendpoint security monitoringnetwork security monitoringWindows OS administrationApple OS administrationLinux OS administrationnetwork traffic analysisWindows event log analysisMitre ATT&CK frameworkincident response procedures
Soft Skills
troubleshooting skillsanalytical skillscustomer service orientationwritten communication skillsverbal communication skillsteam collaborationindividual contributioncuriosityinnovative mindsetpassion for cybersecurity
