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Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Maintain supervision over the daily queue and provide day-to-day oversight for threat analysts.
- Conduct regular one-on-one meetings with team members to provide coaching, mentorship, and support individual development plans that define clear performance goals.
- Carry out operational tasks with a focus on rapid resolution, improving efficiency, and reducing backlog.
- Oversee and coach analysts in providing accurate, timely technical context to customers, ensuring consistency, clarity, and adherence to MDR communication standards.
- Communicate findings and investigation details effectively to both technical and non-technical stakeholders.
- Collaborate with the wider MDR team to operationalize threat intelligence and produce Indicators of Compromise (IOCs) for future use.
- Provide triage, data collection, and overall support towards customer escalations.
- Champion continuous improvement efforts to refine incident response and threat detection methodologies.
- Escalate critical technical investigations to Senior Analysts and Senior Team Leads for review.
- Work within established frameworks that lead to success factors for the team.
Requirements
What you’ll need- 4-6 years of experience within a cybersecurity environment as an analyst or similar role.
- Experience in a security operations center, or similar environment, and identifying indications of compromise or attack and responding to incidents.
- Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience.
- Willingness to work outside of standard business hours, including weekends and holidays – our MDR service is 24x7x365.
- Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
- Excellent communication and problem-solving abilities.
- Innovative mindset for adapting to changes and learning new skills quickly.
- Comfortable with shift-based work and cross-regional coordination.
- Eligibility criteria for internal employees- IC2.5 and above only can apply.
Benefits
Comp & perks- Sophos operates a remote-first working model, making remote work the primary option for most employees.
- Employee-led diversity and inclusion networks that build community and provide education and advocacy.
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
- Global employee sustainability initiatives to reduce our environmental footprint.
- Global fitness and trivia competitions to keep our bodies and minds sharp.
- Global wellbeing days for employees to relax and recharge.
- Monthly wellbeing webinars and training to support employee health and wellbeing.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cybersecuritythreat analysisincident responseendpoint securitynetwork securityIDSIPSEDRATPmalware defenses
Soft Skills
coachingmentorshipcommunicationproblem-solvingcontinuous improvementadaptabilityteam collaborationcustomer supportperformance managementcross-regional coordination
