Senior Product Manager

Sophos

CISO Advantage Field Specialist with cybersecurity experience empowering MSP partners. Operating as a structured feedback channel while collaborating across teams.

Posted 4/9/2026full-timeRemote • 🇬🇧 United KingdomSeniorWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Operate as a structured, consistent feedback channel between the field and the Sophos Product team.
Capture partner and customer feedback on product usability, feature gaps, pricing, and competitive alternatives.
Serve as the primary field resource for CISO Advantage MSP partners within your region.
Support MSP partners in delivering effective training and onboarding experiences to end-user organizations.
Work closely with regional Sales and Channel teams to align enablement activity with commercial priorities.
Collaborate with Product Marketing to validate regional messaging and surface localization requirements.

Requirements

What you’ll need

5–8 years of experience in a cybersecurity-related role, this could include technical pre-sales, partner success, channel enablement, security consulting, or a vendor-side field role.
Experience working with or within an MSP, channel partner, or VAR environment, understanding how managed service businesses operate and how they engage their customers.
Exposure to security programme management, GRC, or vCISO service delivery, either from the customer, MSP, or vendor side.
Experience in a product feedback, customer success, or voice-of-customer role within a B2B SaaS or security vendor environment.
Demonstrated experience supporting end-user training, onboarding, or adoption programmes, either directly or through channel partners.

Benefits

Comp & perks

Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
Employee-led diversity and inclusion networks that build community and provide education and advocacy
Annual charity and fundraising initiatives and volunteer days for employees to support local communities
Global employee sustainability initiatives to reduce our environmental footprint
Global fitness and trivia competitions to keep our bodies and minds sharp
Global wellbeing days for employees to relax and recharge
Monthly wellbeing webinars and training to support employee health and wellbeing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cybersecuritysecurity programme managementGRCvCISO service deliveryB2B SaaScustomer successproduct feedbackonboardingtrainingchannel enablement

Soft Skills

communicationcollaborationfeedbacktraining supportpartner engagementcustomer engagementlocalizationorganizational alignmentproblem-solvinginterpersonal skills