Sophos

Senior Finance Analyst – GTM Finance

Sophos

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $87,000 - $145,000 per year

Job Level

Senior

About the role

  • Partner directly with the Global Customer Experience leaders to drive financial accountability, investment prioritization, and operational execution aligned with company objectives
  • Lead financial planning for the Customer Success and Renewals organization, including headcount, opex, and key performance metrics (ACV/ARR, GRR/NRR, retention)
  • Own the monthly close, forecast, and annual budget processes, providing visibility into renewal bookings, revenue retention, and spend efficiency
  • Conduct deep-dive analyses on retention performance, renewal opportunity sizing, and customer lifetime value to drive strategic decision-making
  • Partner with Sales Operations, BI, and Data Analytics to define and track KPIs that measure customer experience productivity, renewal velocity, and customer health
  • Identify process improvement opportunities to streamline forecasting, enhance accuracy, and optimize resource deployment
  • Deliver concise and impactful insights to the CCO and Finance leadership through board-quality reporting and business reviews
  • Collaborate with GTM Finance peers and CS Ops to ensure alignment between bookings, renewals, and revenue growth objectives

Requirements

  • Bachelor’s degree in finance, Accounting, or a related field
  • MBA or advanced degree preferred
  • Have a minimum 3 years of hands-on experience in SaaS Finance, including experience in budgeting, forecasting, and reporting
  • Strong understanding of SaaS metrics, renewal rates, retention analysis & forecasting, and margin analysis
  • Demonstrated ability to collaborate across business units to achieve results and create organizational alignment
  • Proven ability to partner with executive leadership to drive business strategy and financial performance
  • Excellent verbal and written communication skills
  • Excellent analytical skills, able to develop and enhance complex financial modelling and planning
  • Self-motivated, deliverable-focused, strong work ethic, enthusiastic and ambitious attitude, able to prioritize and resolve an array of issues simultaneously
Benefits
  • Remote work the primary option for most employees
  • Employee-led diversity and inclusion networks that build community and provide education and advocacy
  • Annual charity and fundraising initiatives and volunteer days for employees to support local communities
  • Global employee sustainability initiatives to reduce our environmental footprint
  • Global fitness and trivia competitions to keep our bodies and minds sharp
  • Global wellbeing days for employees to relax and recharge
  • Monthly wellbeing webinars and training to support employee health and wellbeing

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial planningbudgetingforecastingreportingSaaS metricsretention analysismargin analysisfinancial modelingkey performance metricsoperational execution
Soft skills
collaborationcommunicationanalytical skillsself-motivateddeliverable-focusedstrong work ethicenthusiastic attitudeability to prioritizeproblem-solvingorganizational alignment
Certifications
Bachelor's degree in financeBachelor's degree in AccountingMBA or advanced degree