Sophie Society Co.

Administrative Assistant

Sophie Society Co.

contract

Posted on:

Location Type: Remote

Location: Thailand

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About the role

  • Daily Support & Communication
  • Check and respond to Slack messages and emails (Inbox Zero champion).
  • Join a quick daily check-in (30 min) with your manager.
  • Client Onboarding
  • Process new client data in our systems.
  • Collect and store all necessary documents.
  • Follow up on any missing forms.
  • Organization & File Management
  • Keep client records up to date in our spreadsheets.
  • Organize files in Google Drive.
  • Maintain clean, accurate shared folders.
  • Meeting Coordination
  • Schedule and manage invites for internal and client meetings.
  • Update links, attendees, and any meeting tools needed.
  • Reporting & Data Updates
  • Prepare and send weekly client reports.
  • Update dashboards and track churn data.
  • Share any missing onboarding info with the team.
  • Monthly Clean-Up
  • Put together the monthly churn report.
  • Remove old client data from systems and archive it.
  • Team Onboarding & Offboarding
  • Set up new team members with access to our tools.
  • Remove access when someone leaves.
  • Recognition & Feedback
  • Share client feedback with leaders.
  • Post positive shout-outs in our recognition channel.
  • Cross-Team Support
  • Keep communication flowing between Sales, Finance, and Content teams.
  • Access & Platforms
  • Manage solution provider portal invites.
  • Request client access for Amazon tools.
  • Ad Hoc Tasks
  • Create custom reports or handle special requests from leaders.
  • Process Improvements
  • Keep SOPs up to date.
  • Suggest better ways to make our workflows smoother.

Requirements

  • Organized & detail-oriented
  • Great communicator (written & verbal English)
  • Comfortable working with spreadsheets, shared drives, and online tools
  • Proactive problem-solver who loves efficiency
  • (Ideally) based in Thailand
  • Experienced with Notion and Click-Up
Benefits
  • Remote and flexible work environment
  • Full-time contractor role
  • Supportive, international team that actually cares
  • Opportunities to grow and take on more responsibility
  • Paid yearly company retreat
  • An immediate start — we're ready when you are!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data processingreport preparationfile managementclient onboardingdata updateschurn trackingSOP managementworkflow improvement
Soft Skills
organizeddetail-orientedgreat communicatorproactive problem-solverefficiency-focused