Senior Manager, Partner Success
Sophia
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $106,500 - $159,800 per year
Job Level
About the role
- manage a team of Partner Success Managers and Associates
- create and introduce new strategic initiative ideas
- manage the launch process for new partners
- coaching a team of Partner Success Managers/Associates
- develop relationships directly with universities
- lead, coach, and own the professional development of a team
- manage complex escalations from partners and internal teams
- monitor partner health and utilize data to provide value
Requirements
- 6+ years managing clients (e.g. Client Success OR Partner Success OR Account Management OR Engagement Manager)
- Experience in the Higher Education industry required
- Bachelor’s degree required
- Must be able to travel occasionally should a business need arise.
Benefits
- medical, dental, vision, life and disability plans
- well-being incentives
- parental leave
- paid time off
- certain paid holidays
- tax saving accounts (FSA, HSA)
- 401(k) retirement benefit
- Employee Stock Purchase Plan
- tuition assistance
- entertainment and retail discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
team managementcoachingrelationship developmentprofessional developmentescalation managementdata utilization
Certifications
Bachelor's degree