SOPHiA GENETICS

Senior Manager, Revenue Operations

SOPHiA GENETICS

full-time

Posted on:

Location Type: Hybrid

Location: BostonMassachusettsUnited States

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Salary

💰 $104,000 - $186,000 per year

Job Level

Tech Stack

About the role

  • Partner with the business systems team to architect and optimize sales tech stack, including Salesforce, CPQ, order management, forecasting, and lifecycle tools.
  • Implement and refine core sales processes including opportunity management, quoting, approvals, renewals, and channel workflows.
  • Own commercial reporting, dashboards, and analytics across funnel, pipeline, bookings, and customer health.
  • Support pipeline management and forecasting to enable accurate GTM planning.
  • Conduct ad hoc analysis to inform growth strategy and resource allocation.
  • Drive discipline and data consistency in CRM usage, opportunity review, and account planning across global sales teams.
  • Connect the efforts of Sales, Marketing, and Customer Success to align processes, handoffs, and SLAs.
  • Design and optimize end-to-end customer lifecycle workflows from lead to revenue.
  • Collaborate with Revenue Operations, Enablement, Marketing, Finance, and Customer Experience to improve productivity and revenue execution.
  • Partner with Sales leadership on territory design, target setting, and incentive structures.

Requirements

  • **What you will need to succeed in the role: **
  • - Bachelor’s degree in Business, Finance, or related field (MBA preferred).
  • - 7+ years of Sales / Revenue Operations experience with deep Salesforce ownership.
  • - 5+ years of people management experience, including global teams.
  • - Strong experience with:
  • - Salesforce Sales Cloud and CPQ
  • - Order management, P.O.s, invoicing, and commercial workflows
  • - Forecasting, pipeline inspection, and reporting
  • - BI tools (Power BI, Tableau, or similar)
  • - Advanced Excel skills.
  • - Proven project management and process improvement experience.
  • - Experience in subscription and/or consumption-based sales models preferred.
  • - Consulting experience a plus.
  • - Strong communication skills and comfort operating in a fast-moving, global environment.
Benefits
  • **You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.**
  • - Flexible hybrid work schedules
  • - Excellent benefits, including Company 401k match
  • **Business recognition and accolades include:**
  • - World's most innovative companies (Top 10)
  • - World's smartest companies (Top 50)
  • - 100 Best Places to Work in Boston
  • - Top 10 European Tech Startup - 2020
  • - Top 10 European biotechs startup to watch - 2021
  • - Top 25 East-Coast Biotech to watch - 2021
  • Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:
  • **US:**
  • - Outstanding Medical, Dental & Vision with 90% Employer Contribution
  • - Company matched 401K at 4%
  • - Company-paid short & long-term disability insurance
  • - FSA commuter benefits
  • - 20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
  • - Free EAP
  • **CH**
  • - Sickness and Accident coverage through Helsana
  • - Meal Vouchers at 90CHF PM with our partner cafeteria
  • - A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
  • - Free parking in an easy to access location
  • - A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
  • - As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally
  • **Plus, you will find :**
  • - A flexible, friendly, and international working environment with a collaborative atmosphere
  • - Flexible working hours, including hybrid remote / on-site working model
  • - An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
  • - A fast-growing company with plenty of opportunity for personal growth and development
  • - A hard technical challenge to solve with exciting modern technology - cloud computing, Big Data, DevOps, machine learning

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceCPQorder managementforecastingpipeline managementreportingproject managementprocess improvementadvanced ExcelBI tools
Soft skills
communicationpeople managementcollaborationdata consistencydisciplinestrategic thinkingadaptabilityleadershipanalytical thinkingproblem-solving
Certifications
Bachelor’s degreeMBA