
Senior Manager, Revenue Operations
SOPHiA GENETICS
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • United States
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Salary
💰 $104,000 - $186,000 per year
Job Level
About the role
- Partner with the business systems team to architect and optimize sales tech stack, including Salesforce, CPQ, order management, forecasting, and lifecycle tools.
- Implement and refine core sales processes including opportunity management, quoting, approvals, renewals, and channel workflows.
- Own commercial reporting, dashboards, and analytics across funnel, pipeline, bookings, and customer health.
- Support pipeline management and forecasting to enable accurate GTM planning.
- Conduct ad hoc analysis to inform growth strategy and resource allocation.
- Drive discipline and data consistency in CRM usage, opportunity review, and account planning across global sales teams.
- Connect the efforts of Sales, Marketing, and Customer Success to align processes, handoffs, and SLAs.
- Design and optimize end-to-end customer lifecycle workflows from lead to revenue.
- Collaborate with Revenue Operations, Enablement, Marketing, Finance, and Customer Experience to improve productivity and revenue execution.
- Partner with Sales leadership on territory design, target setting, and incentive structures.
Requirements
- **What you will need to succeed in the role: **
- - Bachelor’s degree in Business, Finance, or related field (MBA preferred).
- - 7+ years of Sales / Revenue Operations experience with deep Salesforce ownership.
- - 5+ years of people management experience, including global teams.
- - Strong experience with:
- - Salesforce Sales Cloud and CPQ
- - Order management, P.O.s, invoicing, and commercial workflows
- - Forecasting, pipeline inspection, and reporting
- - BI tools (Power BI, Tableau, or similar)
- - Advanced Excel skills.
- - Proven project management and process improvement experience.
- - Experience in subscription and/or consumption-based sales models preferred.
- - Consulting experience a plus.
- - Strong communication skills and comfort operating in a fast-moving, global environment.
Benefits
- **You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.**
- - Flexible hybrid work schedules
- - Excellent benefits, including Company 401k match
- **Business recognition and accolades include:**
- - World's most innovative companies (Top 10)
- - World's smartest companies (Top 50)
- - 100 Best Places to Work in Boston
- - Top 10 European Tech Startup - 2020
- - Top 10 European biotechs startup to watch - 2021
- - Top 25 East-Coast Biotech to watch - 2021
- Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:
- **US:**
- - Outstanding Medical, Dental & Vision with 90% Employer Contribution
- - Company matched 401K at 4%
- - Company-paid short & long-term disability insurance
- - FSA commuter benefits
- - 20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
- - Free EAP
- **CH**
- - Sickness and Accident coverage through Helsana
- - Meal Vouchers at 90CHF PM with our partner cafeteria
- - A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
- - Free parking in an easy to access location
- - A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
- - As our global HQ, you’ll have direct interaction and exposure to senior leadership and our executive team locally
- **Plus, you will find :**
- - A flexible, friendly, and international working environment with a collaborative atmosphere
- - Flexible working hours, including hybrid remote / on-site working model
- - An exciting company mission that brings together science and technology to directly impact the lives of patients with life threatening illness.
- - A fast-growing company with plenty of opportunity for personal growth and development
- - A hard technical challenge to solve with exciting modern technology - cloud computing, Big Data, DevOps, machine learning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceCPQorder managementforecastingpipeline managementreportingproject managementprocess improvementadvanced ExcelBI tools
Soft skills
communicationpeople managementcollaborationdata consistencydisciplinestrategic thinkingadaptabilityleadershipanalytical thinkingproblem-solving
Certifications
Bachelor’s degreeMBA