Sonova Group

Account Manager

Sonova Group

full-time

Posted on:

Location Type: Office

Location: Wisconsin • Wisconsin • 🇺🇸 United States

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Salary

💰 $85,000 - $105,000 per year

Job Level

Mid-LevelSenior

About the role

  • Make required number of sales calls per week to current or new customers within territory
  • Maintain and increase sales of all products within territory
  • Promotion and demonstration of new products
  • Training on the fitting and fine tuning of products and software
  • Coordinates with Regional Key Account Managers and Regional Directors to deploy at certain and preidentified key account clinic locations to maximize Phonak demand.
  • Coordinates with inside sales rep group to pursue leads generated by team within territory and to support covered clinical accounts.
  • Collaborates with Regional Directors, Trainers, Regional Key Account Managers, Inside Sales Support and Marketing/Inner circle to accomplish sales and growth objectives.
  • Coordinates with trainers to ensure optimal deployment
  • On-boarding and training of new accounts
  • Needs analysis and provide product solutions for accounts
  • Negotiate pricing
  • Provide recommendations on marketing strategies for customer business growth
  • Maintain strong relationships and rapport with existing and new customers within territory
  • Ensure all customer needs are met through personal or group product training
  • Represent Phonak at national and regional meetings as required
  • Achieve sales quota as assigned in territory
  • Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
  • Work closely with Business Development Manager to transition and on-board new accounts
  • Work closely with Customer Trainers on difficult fittings
  • Comply with internal policies and procedures, including documenting customer visits in Salesforce
  • Maintain timely and accurate expense reporting in Concur
  • Comply with all local, state and federal laws and requirements
  • Other duties as assigned
  • Travel up to 75%

Requirements

  • Bachelor’s Degree or equivalent work experience required, Masters or AuD preferred
  • Knowledge of HI technology and practices, previous experience assisting patients independently
  • Experience in the hearing healthcare industry and/or business consulting preferred
  • Action oriented, competitive, develops own talent, and drives for results
  • Takes responsibility/accountability
  • Courageous, curious and inquisitive
  • Proficient knowledge of HI technology and industry practices, appropriately independent
  • Experience fitting Phonak technology preferred
  • Effective verbal and written communication and presentation skills
  • Experience with CRM systems
  • Strong Microsoft office skills
  • A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
  • Medical, dental and vision coverage*
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match*
  • Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
  • Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO, floating Diversity Day, & paid holidays*
  • Paid parental bonding leave
  • Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform
  • D&I focused: D&I council and employee resource groups

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salesnegotiationneeds analysisproduct trainingfittingHI technologypresentation skillsCRM systemsMicrosoft Officeinternet connectivity
Soft skills
action orientedcompetitiveresponsibilityaccountabilitycourageouscuriousinquisitivecommunicationcollaborationrelationship building
Certifications
Bachelor’s DegreeMastersAuD