Inside Sales

• Coordinate and supervise training processes for new Account Specialists and provide on-going training for existing personnel.
• Bi-weekly territory performance review.
• Supervise Account Specialists utilization of CRM and sales tools and recommends opportunities for improvement.
• Conduct bi-monthly 1:1 coaching meeting with each member of their team.
• Recommend opportunities for improvement of inside sales technique or approach based on observations.
• Perform direct customer follow-up (including both verbal and written responses) on all difficult or unusual customer care issues.
• Be liaison for Account Specialists with the Regional Directors.
• Assure weekly meetings with Account Specialist and Account Manager.
• Manage Vendor Registration.
• Other duties as assigned.

Inside Sales Supervisor

Team Lead, Inside Sales – SaaS

Inside Sales, Prospecting

Inside Sales Account Representative

Inside Sales Associate III

Sales Development Program – Inside Sales