Sonova Group

Product Serviceability Engineer – m/f/d

Sonova Group

full-time

Posted on:

Location Type: Office

Location: HannoverGermany

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About the role

  • Define serviceability and repairability requirements for new audio products
  • Influence product architecture through service-oriented design reviews
  • Translate service needs into requirements and acceptance criteria in PLM tools
  • Plan and execute service verifications across EVT/DVT/MVT builds
  • Prepare requirement specifications, procure equipment, and approve test software
  • Provide technical content for service manuals, troubleshooting guides, exploded drawings, and training materials
  • Support final product release and ensure service readiness in collaboration with cross-functional teams

Requirements

  • 3–5 years' experience in service engineering, NPI, or test engineering in consumer electronics with a focus on developing and validating serviceability
  • Ability to read electrical schematics and technical drawings; basic software skills
  • Hands-on experience with test instrumentation
  • Experience with audio test systems (APx, GRAS/B&K, IEC ear simulators) and/or knowledge of Bluetooth/BLE, Wi‑Fi, USB‑C, DSP/ANC, and mobile app/OTA workflows is a plus
  • Background in consumer audio or comparable consumer electronics is a plus
  • Fluent English (good German skills beneficial)
Benefits
  • Inclusive company culture
  • Flexible hybrid working model
  • Development and training opportunities
  • Strong growth prospects through individual development plans
  • Supportive, collaborative culture with flat hierarchies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
service engineeringNPItest engineeringserviceabilityreading electrical schematicstechnical drawingstest instrumentationaudio test systemsBluetoothWi-Fi
Soft Skills
collaborationcommunication