Sonova Group

Product Serviceability Engineer

Sonova Group

full-time

Posted on:

Location Type: Office

Location: Hannover • Germany

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About the role

  • Define serviceability and repairability requirements for new audio products
  • Influence product architecture through service-oriented design reviews
  • Translate service needs into requirements and acceptance criteria within PLM tools
  • Plan and execute service verifications across EVT/DVT/MVT builds
  • Prepare specifications, order equipment and approve/release test software
  • Provide technical content for service manuals, troubleshooting guides, exploded-view drawings and training materials
  • Support final release activities and ensure service availability in collaboration with cross-functional teams

Requirements

  • 3–5 years of experience in Service Engineering, NPI or Test Engineering within consumer electronics, with a focus on developing and validating serviceability
  • Ability to read electrical schematics and technical drawings; basic software skills
  • Hands-on experience with test instrumentation
  • Experience with audio test systems (APx, GRAS/B&K, IEC ear simulators) and/or knowledge of Bluetooth/BLE, Wi‑Fi, USB‑C, DSP/ANC and mobile app/OTA workflows is an advantage
  • Background in consumer audio or comparable consumer electronics is a plus
  • Fluent English (good German skills are an advantage)
Benefits
  • Extensive development and training opportunities
  • Flexible, hybrid working model
  • Supportive, collaborative culture with flat hierarchies
  • The satisfaction of seeing products you helped bring to market worldwide
  • A role with real responsibility in a highly innovative audio environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
serviceability requirementsrepairability requirementsservice-oriented designservice verificationstest instrumentationaudio test systemsBluetoothWi-FiUSB-CDSP
Soft Skills
collaborationcommunicationtechnical writingproblem-solvingattention to detail