Director of Partnerships – Midwest
CharacterStrong
Key Account Manager
Sonova Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Colorado, Florida, Minnesota, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $105,000 per year
Job Level
Mid-LevelSenior
About the role
- Develop tailored business plans for key accounts, aligning clinical and operational goals.
- Serve as the primary contact for assigned practices and groups.
- Build trusted relationships with audiologists, ENTs, and decision-makers.
- Identify revenue opportunities through process improvements, KPIs, patient acquisition, and marketing.
- Advise on scheduling, referrals, and family-centered care.
- Conduct performance reviews and ROI analyses.
- Meet or exceed revenue and growth targets.
- Promote new products and initiatives to support practice success.
- Negotiate agreements that balance customer satisfaction and profitability.
- Deliver training 1-on-1 and to large groups.
- Manage CRM records, pipeline, and forecasting.
- Monitor market trends and competitor activity to refine strategy.
- Report on account performance, risks, and opportunities.
- Travel up to 75%.
Requirements
- Bachelor’s degree or equivalent experience required, MBA a plus
- 5+ years in hearing healthcare.
- Deep understanding of audiology operations and market dynamics.
- Experience in consultative growth and business strategy a plus.
- Driven, accountable, curious, and growth-minded.
- Strong communication, negotiation, and presentation skills.
- Executive presence; comfortable with C-suite engagement.
- Experience with Phonak technology preferred.
- Proficient in Excel, PowerPoint, and Word.
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
- Medical, dental and vision coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match*
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business strategyKPI analysisperformance reviewsROI analysisconsultative growthaudiology operationspatient acquisitionnegotiationtraining deliverymarket trend analysis
Soft skills
communicationnegotiationpresentationexecutive presencerelationship buildingaccountabilitycuriositygrowth mindset
Certifications
Bachelor's degreeMBA
