Account Manager

Sonoco

Account Manager at Sonoco managing sales activities in packaging solutions. Responsible for account plans, CRM utilization, and maintaining customer relationships with necessary reporting.

Posted 6/21/2026full-timeNorth Canton • Missouri, Ohio, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $124,800 - $140,400 per yearWebsite

About the role

Key responsibilities & impact

Coordinates all direct sales activities relative to those accounts and prospective accounts found within assigned area of responsibility
Maintains a regular contact with those accounts and prospective accounts in an effort to grow existing businesses and to also seek out new products and service opportunities
Prepares and maintains updated account plans for major accounts
Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness
Utilize CRM on a daily basis to manage and track sales calls, leads, opportunities and sales activities
Provides appropriate personnel with progress reports covering each account plan on a regular basis
Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels
Perform margin analysis for all customer deals (existing and new)
Understand market pricing vs. Sonoco pricing with acceptable margin limits as defined by the business
Maintains detailed customer files on an ongoing basis
Establishes and maintains multi-level contacts at all major existing and prospective accounts
Seeks out and promotes new product and service offerings as well as new uses for existing product lines
Provides immediate supervisor with sales projections for products and customers
Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints
Assists division marketing with trade shows, conventions, and trade association meetings as requested
Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace
Serves as coordinator for regional accounts as requested by management
Champions new products and services as requested for the region and/or the division
Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
Promotes company goodwill and maintains proper relationships with customers and prospective customers.

Requirements

What you’ll need

You have a 4-year undergraduate degree or equivalent experience
You have 3 years of sales experience minimum
Knowledge and experience in packaging
Prior metal packaging/can manufacturing industry experience is preferred
Strategic thinking and market insight
Financial and business analysis
Customer and account management
Data-driven decision making
Cross-functional collaboration
Executive-level communication
3+ years of experience in sales, account management, commercial strategy, or business analytics in a B2B environment
Strong analytical and financial acumen; advanced Excel skills required
Demonstrated experience developing account plans, market strategies, and customer proposals
Proven ability to influence cross-functional teams through data, insight, and expertise
Excellent communication, presentation, and relationship-building skills
Ability to manage multiple priorities in a fast-paced, matrixed organization.

Benefits

Comp & perks

Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
401(k) retirement plan with company match
Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
Tuition reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experienceaccount managementfinancial analysisbusiness analysismargin analysisdata-driven decision makingadvanced Excel skillsdeveloping account plansmarket strategiescustomer proposals

Soft Skills

strategic thinkingmarket insightcross-functional collaborationexecutive-level communicationanalytical acumenrelationship-building skillspresentation skillsability to manage multiple prioritiescustomer serviceproblem resolution