National Account Manager

Sonoco

National Account Manager for Sonoco’s Reels division managing strategic accounts across North America. Focused on account growth, relationship management, and team collaboration for packaging solutions.

Posted 5/7/2026full-timeRemote • Alabama, North Carolina, South Carolina, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $124,800 - $140,400 per yearWebsite

About the role

Key responsibilities & impact

Manage and grow strategic national accounts within the North America
Develop and maintain strong customer relationships across multiple levels of an organization, including executive leadership
Create and execute strategic account plans focused on growth, profitability, customer retention, and long-term partnership development
Collaborate closely with operations, manufacturing, customer service, finance, and leadership teams to support customer initiatives and deliver solutions
Lead customer business reviews focused on sales performance, quality, delivery, and value-generating opportunities
Monitor customer trends, competitive activity, market conditions, and business opportunities to support strategic planning efforts
Coordinate pricing discussions, contract activities, and sales forecasting initiatives across assigned accounts
Identify and develop value-added solutions and cost savings opportunities that support customer objectives and total cost of ownership (TCO) initiatives
Represent the voice of the customer internally while balancing both customer and business needs
Support trade shows, customer engagement activities, and market visibility efforts as a representative of Sonoco and the Reels division
Deliver professional presentations and communicate effectively with both internal and external stakeholders
Build strong cross-functional relationships and lead collaborative efforts across divisions and teams without direct reporting authority

Requirements

What you’ll need

Strong strategic account management and relationship-building experience
Proven ability to influence, collaborate, and lead within cross-functional environments
Commercial acumen with the ability to identify customer value opportunities and support business growth
Strong communication, presentation, and relationship management skills
Ability to operate effectively within a lean, highly collaborative team environment
Experience managing large or complex customer relationships is preferred, $20M+
Industrial or manufacturing sales experience is beneficial but not required
Candidates with strong corporate or global account exposure and high growth potential are encouraged to apply
Bachelor’s degree preferred

Benefits

Comp & perks

Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
401(k) retirement plan with company match
Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic account managementsales forecastingcustomer retentioncontract negotiationvalue-added solutionscost savings analysismarket analysisbusiness reviewscustomer engagementpresentation skills

Soft Skills

relationship buildinginfluencecollaborationleadershipcommunicationcross-functional teamworkorganizational skillscustomer advocacyproblem-solvingstrategic thinking

Certifications

Bachelor's degree