Renewals Inside Sales Representative

SonicWall

SonicWall seeks a Renewals Inside Sales Rep to drive customer engagement and subscription growth. This role involves working with existing customers and sales teams for revenue initiatives.

Posted 6/25/2026full-timeRemote • 🇨🇷 Costa RicaJuniorWebsite

About the role

Key responsibilities & impact

Outbound phone and email communications to both existing Customers and Channel Partners
Recommends business solutions considering customer needs and SonicWall interests
Utilizes installed product subscription records and reporting to drive increases in active subscribers within the Installed Base
Liaises between Customers, Partners, and the SonicWall sales organization. Facilitates sales information flow to regional sales teams and leaders
Drives Lifecycle Management process improvements amongst Partners and Customers
May be responsible for influencing sales behavior and capabilities among sales teams. Initial point of contact for Installed Base data inquiries Maintain documentation for all projects and initiatives involving Installed Base growth
Enhances and further builds relationships with existing customers based upon knowledge of SonicWall’s technology, products and services. Leverages cross-functional resources to achieve results.

Requirements

What you’ll need

Entry-level opportunity at a great sales organization
Strong communication skills, both written and verbal
Critical thinking (Ability to understand Installed Base strategy, provide consultative analysis)
Communication (Ability to combine complex data and analyses into actionable business plans which facilitate decision-making; ability to engage in active listening and draw out key conclusions from colleagues, Partner and Customer relationships)
Motivated with a passion for sales
Proven ability to meet tight deadlines, multi-task and prioritize workload
Ability to manage multiple competing priorities simultaneously and drive projects to completion
Excellent analytical and problem-solving skills
Must be a self-starter with ability to follow through on projects assigned Ability to learn new tools
Strong skills in cross functional collaboration

Benefits

Comp & perks

SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

strong communication skillscritical thinkinganalytical skillsproblem-solving skillsself-startercross-functional collaborationability to manage multiple prioritiesability to meet tight deadlinesability to follow through on projectsactive listening