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Director of Digital Workplace – Productivity
Sonic Healthcare USADigital workplace director leading employee technology strategy for Sonic Healthcare USA, a medical diagnostics and laboratory services provider. Overseeing Microsoft 365, endpoints, SaaS, automation, security, and enterprise productivity.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing Digital Workplace strategies, managing Microsoft 365 and collaboration platforms, and ensuring compliance with security and regulatory standards. Proven ability to lead high-performing teams and drive technology transformation initiatives while optimizing budgets and vendor relationships.
Highest-signal resume keywords
Microsoft 365 ExpertiseDigital Workplace StrategySaaS GovernanceLeadership in Technology TransformationBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Workplace StrategyEndpoint SecurityDevice Lifecycle ManagementCollaboration PlatformsSaaS ApplicationsChange ManagementOperational ExcellenceTechnology GovernanceAI AdoptionAutomation Tools
Soft Skills
Team LeadershipCustomer ServiceContinuous ImprovementInnovation
Tools & Technologies
Microsoft TeamsSharePointOneDriveMicrosoft CopilotPower PlatformPower AppsPower AutomateDigital Adoption Platforms
Certifications & Qualifications
Microsoft CertificationsITIL Certification
Industry Keywords
Healthcare Industry ExperienceRegulatory ComplianceHIPAA StandardsVendor Management
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Develop and execute the enterprise Digital Workplace strategy and roadmap
- Lead delivery and optimization of Microsoft 365, Teams, SharePoint, OneDrive, Copilot, and other collaboration platforms
- Oversee endpoint engineering, device lifecycle management, mobile technologies, virtual desktop environments, and endpoint security
- Manage the enterprise SaaS portfolio, including governance, licensing, vendor management, and cost optimization
- Drive adoption of AI, automation, and productivity tools, including Microsoft Copilot, Power Platform, Power Apps, and Power Automate
- Partner with HR, Cybersecurity, Infrastructure, Enterprise Architecture, and business leaders to improve the digital employee experience
- Establish service excellence through governance, support models, automation, knowledge management, and self-service capabilities
- Ensure workplace technologies meet security, compliance, privacy, and regulatory requirements, including HIPAA standards
- Manage multimillion-dollar budgets, technology investments, software licensing, and strategic vendor relationships
- Lead and develop high-performing teams while fostering innovation, continuous improvement, and customer service
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, Business, or a related field
- 10+ years of progressive IT experience
- 5+ years of leadership experience supporting workplace technologies and end-user services
- Deep expertise in Microsoft 365, collaboration platforms, end-user computing, SaaS applications, and digital workplace strategy
- Experience leading enterprise-wide technology transformation and adoption initiatives
- Strong understanding of employee experience, change management, technology governance, and operational excellence
- Experience managing large technology budgets and vendor relationships
- Healthcare industry experience preferred
- Microsoft certifications preferred
- Experience with Microsoft Copilot, Power Platform, Digital Adoption Platforms, and SaaS governance programs preferred
- ITIL certification preferred
- Experience supporting large, geographically distributed organizations preferred
Benefits
Comp & perks- Great Place to Work certified employer
- Supportive and inclusive work environment
- Teamwork and innovation-focused culture