Sales Support Specialist
Sonic Healthcare USA
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the primary point of contact for sales team support requests and customer related backend coordination
- Coordinate across internal departments to resolve onboarding, operational, and LIS related issues impacting client setup or workflow continuity
- Complete account setup activities, validate onboarding forms, and ensure required data is entered accurately into internal systems
- Engage with sales to support delivery of onboarding forms, documentation, and client readiness for go live
- Maintains internal systems with accurate status tracking and change updates for both active and non active accounts
- Submit sales equipment requests and track availability, ensuring readiness for new client go lives
- Develop and maintain internal support documentation to reduce repeat inquiries and streamline onboarding
- Assist in the design and adoption of process improvements that support scale, speed, and quality in sales operations
Requirements
- Strong organizational skills
- Ability to manage multiple priorities in a fast pace scaling environment
- Experience supporting cross functional healthcare or diagnostic teams preferred
- CRM proficiency and comfort navigating digital systems and operational workflows
- Detail oriented mindset with a bias toward accuracy, structure, and proactive problem solving
Benefits
- Great Place to Work certified employer
- Dedicated to creating a supportive and inclusive environment
- Emphasis on teamwork and innovation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong organizational skillsability to manage multiple prioritiesdetail oriented mindsetproactive problem solving