Office Coordinator

Sonepar

Office Coordinator supporting customer service, purchasing, shipping, and branch administration at Echo Electric, a Sonepar electrical-products distributor.

Posted 8/19/2026full-timeDecatur • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and customer service skills, with a focus on effective communication and task prioritization. Proficient in managing office operations and supporting sales teams through project management and data entry.

Highest-signal resume keywords

Customer Service ExperienceMS Office ProficiencyOrder ProcessingProject ManagementAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ProcessingData EntryExpense Report ProcessingShipping Manifest ProcessingReconciliationTask Prioritization

Soft Skills

Customer-Oriented MindsetClear CommunicationSense of Urgency

Tools & Technologies

Eclipse System

Industry Keywords

Administrative SupportOperations SupportInternal Meetings CoordinationVendor Visits Coordination

About the role

Key responsibilities & impact

Serve as the first point of contact for incoming calls, emails, and walk-in customers
Route requests to sales, warehouse, and purchasing teams
Provide real-time status updates on orders, deliveries, and general inquiries
Process branch expense reports and resolve discrepancies
Expedite open purchase orders
Receive and reconcile packing lists against Eclipse system records
Process the daily shipping manifest
Support lighting and gear departments through project management and job data entry
File paperwork as needed
Schedule and coordinate internal meetings, vendor visits, and branch events
Maintain office supplies, materials, and common areas
Perform other administrative tasks for the sales team as needed

Requirements

What you’ll need

Previous experience in administrative, customer service, or operations support role
Intermediate computer skills, including MS Office
Ability to operate a computer and phone
Customer-oriented mindset toward internal and external customers
Sense of urgency and ability to prioritize tasks in a timely manner
Attention to detail
Ability to communicate clearly in English verbally or by using a keyboard for written communication

Benefits

Comp & perks

Medical, dental, and vision insurance
Employer paid short term and long-term disability insurance
Employer paid life insurance
Paid time off
Paid holidays
401K match
Profit Sharing
Tuition reimbursement and employee development
Annual Safety Shoe Reimbursement
Employee Discount on products
Access to a variety of trainings for personal development
Regular training
Opportunities for promotion from within