Billing Specialist
SonderMind
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $21 - $23 per hour
About the role
- Resolve aging AR through root cause analysis and follow up remediation actions.
- Handle client and provider billing inquiry escalations
- Investigate, appeal and resolve denied or underpaid claims
- Resolve outstanding client and insurance balances through claims reconciliation with Managed Care payors
- Communicate with providers and support teams to correct billing issues and or provide clear answers to billing tickets.
- Other responsibilities and ad-hoc projects from time to time based on business needs.
Requirements
- High school/GED preferred
- Knowledge of insurance plans and contractual arrangements affecting payments
- Strong knowledge of CPT and ICD-10 coding.
- 2+ years of direct customer service in the healthcare industry or related field
- 3+ years of Insurance collection experience (benefit verification, billing and collection, reconsiderations and appeals.)
- Demonstrated accounts receivable experience
- Comfort and interest in working in a fast-paced, ever evolving environment
- Intermediate Excel skills
- Experience with EMR/EHR systems and payer portals
Benefits
- A generous PTO policy, with a minimum of three weeks off per year
- A holiday schedule that follows standard U.S. holidays
- Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)
- Competitive Medical, Dental, and Vision coverage, with plans to meet every need — including HSA (with $1,100 company contribution) and FSA options
- Employer-paid short-term disability, long-term disability, life & AD&D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)
- Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8–16 weeks of paid leave
- 401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested
- Join teammates from across the country at our annual company gathering
- Company shutdown between Christmas and New Year’s
- Supplemental life insurance, pet insurance, commuter benefits, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CPT codingICD-10 codingaccounts receivableinsurance collectionsbilling and collectionbenefit verificationreconsiderationsappealsclaims reconciliationExcel
Soft Skills
customer servicecommunicationproblem-solvingroot cause analysisadaptabilityattention to detailorganizational skillsinterpersonal skillstime managementteam collaboration
Certifications
High school diplomaGED