Support Technician

SONDA

Support Technician helping users with technical issues at SONDA. Collaborating with team members to maintain and support IT infrastructure in a clinical environment.

Posted 6/6/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

On-site and remote support for the CEO, Vice Presidents and their secretaries, as well as Embraer’s internal corporate users
Installation / maintenance of SOFTWARE / APPLICATIONS on customer equipment
HARDWARE maintenance, performing diagnostics and part replacement

Requirements

What you’ll need

Experience in Field Support
Intermediate to Advanced English
High school diploma

Benefits

Comp & perks

Flexible working arrangements
Professional development and continuous improvement of your skills
A collaborative, diverse and innovative environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software installationsoftware maintenancehardware maintenancediagnosticspart replacementfield support

Soft Skills

communicationinterpersonal skillsorganizational skills

Certifications

high school diploma