FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- Corrective and preventive maintenance, installation and relocation of multi-function, multi-brand printers.
- General PC and IT support.
- Remote hands support when required.
- Complete all technical training provided, in accordance with company policy.
- Ensure compliance with service and resolution SLAs.
- Update and communicate the status and progress of your tickets with the ticket management team, maintaining constant communication.
- Document all performed activities accurately and comprehensively.
- Complete technical service reports in the ticket management app.
- Photographic records of services provided, evidencing completion of the service.
- Mandatory collection of client signature/approval for the executed service.
- Manage, control and inventory parts and components under your responsibility and of the local stock/storage, if applicable.
- Request replacement parts, handle reverse logistics, and maintain and repair your backup equipment.
- Field service, including travel to the client's site for on-site support.
- Manage travel expenses, including completion of travel spreadsheets and recording fuel, parking, tolls, etc.
Requirements
What you’ll need- Minimum: technical high school diploma in Computer Science, IT, or a related field.
- Experience with laser printers.
Benefits
Comp & perks- Flexible working arrangements, promoting work-life balance.
- Professional development and continuous skills growth aligned with your interests.
- A collaborative, diverse, and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness: a program that supports your work-life balance, promoting initiatives focused on your physical, mental, and social well-being.
- Diversity + Inclusion = Innovation and Collaboration.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
corrective maintenancepreventive maintenanceinstallationrelocationPC supportIT supportticket managementtechnical service reportslaser printers
Soft Skills
communicationdocumentationinventory managementclient interactiontime management
Certifications
technical high school diplomaComputer ScienceIT