
Bilingual Service Desk Agent, English
SONDA
full-time
Posted on:
Location Type: Office
Location: São Paulo • Brazil
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Tech Stack
About the role
- Phone and chat support, and handling Level 1 backlog tickets.
Requirements
- Bachelor's degree in progress or completed in IT
- Required computer literacy
- Fluency in English
Benefits
- Flexible work arrangements that promote work-life balance.
- Professional development and continuous growth of your skills, aligned with your interests.
- A collaborative, diverse and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness: a program that supports your personal and professional balance by promoting initiatives focused on physical, mental, and social well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcustomer supportproblem-solving
Certifications
Bachelor's degree in IT