SONDA

Administrative Assistant – Ticket Management

SONDA

full-time

Posted on:

Location Type: Office

Location: São Paulo • Brazil

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Act as the focal point between technical teams, clients and internal departments
  • Manage tickets and route/assign them accordingly

Requirements

  • Bachelor's degree in IT (in progress or completed)
  • Reside close to or have easy access to Berrini train station
  • Availability to work on-site on a daytime 8x5 schedule
Benefits
  • Flexible working arrangements that promote a healthy work-life balance.
  • Professional development and continuous skills growth aligned with your interests.
  • A collaborative, diverse and innovative environment that encourages teamwork.
  • SONDA Academy: a learning platform designed to maximize your professional development.
  • Hybrid work.
  • SONDA Wellness: a program that supports balance between your personal and professional life through initiatives focused on physical, mental and social well-being.
  • Diversity and inclusion.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communicationteam collaborationticket managementclient management
Certifications
Bachelor's degree in IT