SONDA

Technical Support Technician

SONDA

full-time

Posted on:

Location Type: Office

Location: Belo Horizonte • 🇧🇷 Brazil

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Act as a technical agent for clients
  • Provide added value in troubleshooting and problem resolution
  • Deliver an appropriate level of support to clients
  • Maintain a high level of customer satisfaction

Requirements

  • Experience in the field
  • Technical diploma or higher education in the relevant area
Benefits
  • Flexible working arrangements
  • Professional development and continuous skills growth
  • Collaborative, diverse and innovative work environment
  • SONDA Academy: a learning platform
  • SONDA Wellness: a program that supports your work-life balance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
troubleshootingproblem resolutioncustomer satisfactionclient support
Certifications
technical diplomahigher education