Support Technician
SONDA
full-time
Posted on:
Location Type: Hybrid
Location: Av. Aricanduva • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for local field service.
- Client onboarding and offboarding
- Application configuration and installation
- Maintenance of desktop PCs and laptops
- Responsible for audio and video support, including setup and configuration of lighting and projection systems
- Receiving and storage of equipment
- Inventory control
- Perform periodic inventories
Requirements
- Experience preparing system images (IMG)
- Wi‑Fi and wired network configuration
- Ticket dispatching (service ticket dispatcher)
- Hardware knowledge
- Basic Excel skills
- Proficiency with Microsoft networking
- Hardware knowledge
- Proficiency with Windows systems
Benefits
- Flexible work arrangements to support a healthy work-life balance.
- Professional development and continuous skills growth tailored to your interests.
- A collaborative, diverse, and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness: a program that supports your personal and professional well-being through initiatives focused on physical, mental, and social health.
- Diversity and inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system imagingWi-Fi configurationwired network configurationticket dispatchinghardware knowledgeExcelMicrosoft networkingWindows systemsapplication configurationaudio and video support
Soft skills
client onboardingclient offboardinginventory control