Sona (getsona.com)

Solutions Architect

Sona (getsona.com)

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

Visit company website
✨ AI Apply
Apply

Salary

💰 £70,000 - £100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs.
  • Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties.
  • Collaborate with Project Managers to deliver timely, on-budget implementations, offering product expertise during each phase to internal and external teams.
  • Champion customer-led UAT and conduct product training for customer trainers.
  • Share your expertise to improve internal customer and product understanding
  • Maintain up-to-date documentation as the product evolves and stay current on industry trends.

Requirements

  • Strong experience in Workforce Management solutions and an understanding of how they are used to drive business efficiency.
  • Ability to quickly interpret and validate customer requirements, combining experience and best practices to design and configure suitable technical solutions
  • Experience using industry-standard project methods, tools, and techniques.
  • Presentation, solution demonstration, training and meeting facilitation skills.
Benefits
  • Remote and flexible working (with travel to UK client sites and London office for onboarding and team days)
  • Share options
  • 35 days annual leave (25 days standard plus 10 flexible public holiday days)
  • Extra day of leave for every year of service
  • Pension contributions matched up to 5%
  • Comprehensive health insurance
  • Enhanced parental leave & pay
  • Co-working space stipend for those based outside London
  • Bi-annual all expenses paid team retreats
  • The latest Macbook and equipment budget for your home office
  • Professional development budget
  • Unlimited free books

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
workforce management solutionsproduct configurationUAT (User Acceptance Testing)technical solution designproject management methodologies
Soft skills
customer consultationcollaborationpresentation skillstraining skillsmeeting facilitation