Solvay

Cash Collections Representative

Solvay

full-time

Posted on:

Location Type: Hybrid

Location: Lisbon • Portugal

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Salary

💰 €22,000 - €24,000 per year

About the role

  • Managing and analyzing a customer portfolio to identify payment trends and risks proactively.
  • Driving cash flow optimization by mastering key financial metrics (DSO, Overdue %, Payment Terms) and executing strategies to meet targets.
  • Building strong relationships with customers across various channels to negotiate payments while maintaining a positive customer experience.
  • Acting as a business partner to internal stakeholders (GBUs, Sales, Credit, AR, OTC), collaborating to resolve disputes and accelerate the payment cycle.
  • Leading root-cause analysis for blocked payments, ensuring quick resolution to secure prompt revenue collection.

Requirements

  • Relevant education degree or equivalent in Finance, Credit and Business Administration.
  • Relevant work experience in Collections or Credit.
  • Fluency in English is mandatory.
  • Preferred fluency in Italian.
  • French or Spanish are a plus.
  • SAP and ticketing tools are a plus.
Benefits
  • Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
  • Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
  • Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial metricsDSOOverdue %Payment Termscollectionscredit analysisroot-cause analysisrevenue collection
Soft Skills
relationship buildingnegotiationcollaborationproblem-solvingcustomer experience management
Certifications
degree in Financedegree in Creditdegree in Business Administration