
Cash Collections Representative, German Speaker
Solvay
full-time
Posted on:
Location Type: Hybrid
Location: Lisbon • Portugal
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Salary
💰 €25,000 - €28,000 per year
About the role
- Managing and analyzing a customer portfolio to identify payment trends and risks proactively.
- Driving cash flow optimization by mastering key financial metrics (DSO, Overdue %, Payment Terms) and executing strategies to meet targets.
- Building strong relationships with customers across various channels to negotiate payments while maintaining a positive customer experience.
- Acting as a business partner to internal stakeholders (GBUs, Sales, Credit, AR, OTC), collaborating to resolve disputes and accelerate the payment cycle.
- Leading root-cause analysis for blocked payments, ensuring quick resolution to secure prompt revenue collection.
Requirements
- Relevant education degree or equivalent in Finance, Credit and Business Administration.
- Relevant work experience in Collections or Credit.
- Fluent in English and German.
- Italian/ French/ Spanish languages are a plus.
- Microsoft tools SAP and ticketing tools are a plus.
Benefits
- Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.
- Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.
- Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial metricsDSOOverdue %Payment Termsroot-cause analysisCollectionsCredit
Soft Skills
relationship buildingnegotiationcustomer experiencecollaborationdispute resolution