
Services Quality Manager
SOLV Energy
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $116,733 - $142,998 per year
Job Level
Mid-LevelSenior
About the role
- Lead the development and execution of quality assurance strategies for post-construction services in utility-scale solar projects.
- Ensure service excellence, asset performance, and compliance with ISO 55000 standards.
- Create and maintain a Quality Management System (QMS) tailored to solar O&M and service operations.
- Ensure compliance with ISO 9001 and ISO 55000 standards, focusing on asset integrity, reliability, and performance.
- Integrate service quality processes with asset management objectives, including preventive maintenance, performance monitoring, and lifecycle optimization.
- Collaborate with engineering and operations teams to ensure service activities enhance asset value and reduce risk.
- Define and monitor KPIs for service quality, asset uptime, energy yield, and customer satisfaction.
- Lead root cause analysis and implement corrective and preventive actions for service-related issues.
- Drive continuous improvement initiatives across service workflows, documentation, and field operations.
- Interface with clients, subcontractors, and internal teams to ensure service delivery meets contractual and regulatory expectations.
- Support client audits and performance reviews with data-driven insights and quality documentation.
- Train service technicians and field staff on quality protocols, ISO 55000 principles, and asset care standards.
- Promote a culture of accountability, safety, and excellence in service execution.
Requirements
- 5 plus years in quality assurance or asset management in solar, energy, or infrastructure sectors
- Strong knowledge of ISO 9001 and ISO 55000 frameworks
- Experience with solar O&M, SCADA systems, CMMS platforms, and performance analytics
- Familiarity with asset lifecycle planning, risk-based maintenance, and reliability engineering
- Certifications in Quality (e.g., CQE, CQA) or Asset Management (e.g., IAM Certificate) preferred
- Strategic thinking with a systems-based approach to service and asset quality
- Strong analytical and problem-solving skills
- Effective communicator with cross-functional leadership capabilities
- Proficiency in quality tools (e.g., FMEA, Six Sigma, RCA) and data visualization platforms.
Benefits
- Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance.
- Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality assuranceasset managementpreventive maintenanceperformance monitoringroot cause analysiscontinuous improvementdata-driven insightsquality protocolsrisk-based maintenancereliability engineering
Soft skills
strategic thinkinganalytical skillsproblem-solving skillseffective communicationcross-functional leadershipaccountabilitysafety cultureservice excellencecollaborationcustomer satisfaction
Certifications
CQECQAIAM Certificate