Engagement Manager, Data Aggregation
IntegriChain
SQL
EPC Warranty Manager
SOLV Energy
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $124,070 - $165,014 per year
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- The EPC Warranty Manager is responsible for the day-to-day management of warranty cases across a global network, including its distributors and Subcontractors.
- Set the vision and multi-year roadmap for a centralized Warranty organization supporting PV, BESS, Technical Services, and HV; aligning with corporate goals and BU delivery plans.
- Recruit, hire, train, and develop a high-performing warranty team while implementing retention strategies, performance management systems, and career development programs to build organizational capability and ensure continuity of warranty operations across multiple EPC projects.
- Review, respond, and track to completion to all warranty claims submitted for EPC projects.
- Utilize broad industry knowledge to manage claims according to EPC contracts, Vendor contracts, and best industry practices.
- Develop relationships with outside vendors across SOLV’s service area and potential service areas to provide competitive pricing for work not performed by SOLV Technicians.
- Facilitate quick response to valid warranty claims by dispatching and managing internal and external resources across multiple diverse geographical regions.
- Review all incoming repair quotes and coordinate pricing for all aspects of remediation.
- Coordinate and support Operations and Legal departments to issue responses to legal notices as well as issue notices to vendors and subcontractors as necessary.
- Review and approve all invoices associated with EPC warranty work.
- Manage all purchase orders and subcontracts associated with EPC warranty work.
- Track and report, monthly, actual cost versus estimated/forecast.
- Provide monthly report to the Executive Committee on key warranty areas of focus and improve efficiency.
- Ensures Warranty budget is on track to meet SOLV’s financial goals.
- Review field reports to improve budgets and annual operating costs.
- Provide feedback to EPC design and construction group on issues found throughout the warranty lifecycle with a goal to produce a higher quality project to the clients and reduce SOLV’s warranty costs.
- Work with Business Development Manager to prepare adequate reserve estimates for new projects.
- Review all EPC contract warranty language and propose modifications and redlines to manage company risk.
Requirements
- 5-10 years of experience in Utility Scale Solar Project Management or Construction.
- Ability to comprehend and communicate complex technical explanations.
- Excellent written and verbal English communication skills.
- Excellent customer service and interpersonal skills to work with others under all situations.
- Able to work within a project team, as well as to analyze, troubleshoot and prioritize problems independently.
- Strong analytical and quantitative skills.
- Understand safety principles, to safely work on equipment.
- Demonstrate computer knowledge (Microsoft Office / ERP software).
- Able to work in a fast-paced environment.
- Proficiency and knowledge of office practices, procedures, and equipment.
Benefits
- Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance.
- Employees can enroll in our company’s 401(k) plan.
- Provided vacation, sick and holiday pay.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Utility Scale Solar Project ManagementConstruction ManagementWarranty ManagementClaims ManagementBudget ManagementPerformance ManagementAnalytical SkillsQuantitative SkillsSafety PrinciplesEPC Contract Management
Soft skills
Communication SkillsCustomer Service SkillsInterpersonal SkillsProblem SolvingTeam CollaborationAnalytical ThinkingIndependenceAdaptabilityLeadershipTraining and Development
