SolutionCX

Sales Agent

SolutionCX

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Lead Generation (System-Driven): Learn and effectively use broadband.cai-sol.com to identify qualified leads
  • Validate and enhance leads using Google and online research
  • Outbound Sales & Customer Engagement: Conduct cold calls, emails, and LinkedIn outreach
  • Use a consultative sales approach to understand customer needs and present the right solution
  • Product Sales: Promote and position: Dedicated Fiber Internet (DFI), Secure Dedicated Fiber (SDFI), Enterprise Internet (EI), Wireless Internet & Spectrum services (business + residential)
  • Customer Experience: Build rapport through active listening, professionalism, and clear communication
  • Ensure a smooth and positive experience from first contact to meeting hand-off
  • Meeting Setup & Pipeline Management: Qualify prospects and schedule meetings for the U.S. sales team
  • Maintain accurate updates in Harvest CRM
  • Reporting: Submit daily activity logs and weekly performance summaries

Requirements

  • 1–3+ years in outbound sales / SDR / call center roles
  • Strong customer handling and communication skills
  • Proven ability in cold calling and objection handling
  • Ability to quickly learn internal systems and workflows
  • Experience with LinkedIn outreach and Google-based research
  • Comfortable using AI tools for productivity
  • Neutral English accent preferred
  • Ability to work U.S. business hours
Benefits
  • WFH Setup
  • Full government-mandated benefits: SSS, PhilHealth, and Pag-IBIG
  • Night differential pay and holiday compensation.
  • 13th-month pay bonus
  • Free HMO coverage with one dependent upon regularization
  • Paid leave entitlements
  • Performance Incentives
  • Quarterly incentives for perfect attendance
  • Company-sponsored events, including team building and employee engagement programs
  • Awards and recognition programs to celebrate exceptional performance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
lead generationoutbound salescold callingobjection handlingcustomer engagementconsultative salespipeline managementGoogle researchLinkedIn outreachCRM management
Soft Skills
active listeningprofessionalismclear communicationcustomer handlingrapport buildingadaptabilityproblem-solvingtime managementteam collaborationinterpersonal skills