SolutionCX

Sales

• Lead Generation (System-Driven): Learn and effectively use broadband.cai-sol.com to identify qualified leads
• Validate and enhance leads using Google and online research
• Outbound Sales & Customer Engagement: Conduct cold calls, emails, and LinkedIn outreach
• Use a consultative sales approach to understand customer needs and present the right solution
• Product Sales: Promote and position: Dedicated Fiber Internet (DFI), Secure Dedicated Fiber (SDFI), Enterprise Internet (EI), Wireless Internet & Spectrum services (business + residential)
• Customer Experience: Build rapport through active listening, professionalism, and clear communication
• Ensure a smooth and positive experience from first contact to meeting hand-off
• Meeting Setup & Pipeline Management: Qualify prospects and schedule meetings for the U.S. sales team
• Maintain accurate updates in Harvest CRM
• Reporting: Submit daily activity logs and weekly performance summaries

Sales Agent

Software Engineer

• Create production-ready CAD drawings for countertop jobs.
• Review field measurements, job details, and specifications for accuracy.
• Determine seam placement, cutout locations, edge details, splash details, and fabrication methods.
• Coordinate with project managers, measure technicians, shop personnel, and installers to resolve discrepancies.
• Revise drawings and programs as needed.
• Help ensure jobs are fabrication-ready, accurate, and installable.
• Program CNC equipment for fabrication.

CAD and CNC Programmer

Sales Development Rep

• Independently research and source leads across multiple industries
• Execute outbound prospecting efforts through LinkedIn, email, and cold calls
• Directly schedule qualified meetings on the Sales Manager’s calendar
• Confidently qualify prospects and manage objections
• Maintain accurate and current CRM records for all activities
• Support sales campaigns, follow-ups, and nurture lead over the long term
• Work closely with U.S.-based sales leadership to continuously optimize outreach strategies

Sales Development Representative

• Review and interpret CAD drawings, templates, and fabrication specifications for countertop.
• Create, modify, and optimize CNC programs for stone, quartz, and solid surface cutting, polishing, and finishing.
• Set up and configure CNC machines (routers, saws, polishers) for production runs.
• Collaborate with CAD designers, project coordinators, and fabrication teams to ensure designs are machine-ready.
• Monitor CNC operations to ensure output meets accuracy, quality, and efficiency standards.
• Troubleshoot programming and machining issues and adjust as needed.
• Maintain organized program files, revision control, and technical documentation.
• Contribute to process improvements to enhance production speed, reduce waste, and improve product quality.
• Receive and review bid invitations and project assignments for commercial and residential builds.
• Analyze architectural drawings, specifications, and scope documents.
• Measure and estimate countertop materials, fabrication requirements, and installation labor.
• Utilize software such as Bluebeam REVU, AutoCAD, and CG Quotes (Moraware) for takeoffs, slab optimization, and plan interpretation.
• Prepare detailed bid spreadsheets, pricing proposals, and formal bid letters.
• Communicate with suppliers, fabricators, and contractors to obtain pricing, clarify project details, and resolve RFIs.
• Submit complete bid packages by required deadlines.
• Maintain organized documentation of proposals, bids, and correspondence.
• Support post-bid follow-ups and handovers for awarded projects.

CNC and CAD Programmer, Waterjet Experience

• Interpret CAD drawings and specifications, including Geometric Dimensioning and Tolerancing (GD&T), material and profile selections
• Prepares CAD file for further programing with efficient use of AutoCAD software, including line type and layer management, offsets and reference points
• Prepares geometric layout of countertops on available slabs and remnants using slab layout software for efficiency material use and pleasing design
• Develops programs and instructions for CNC equipment, utilizing appropriate CAD/CAM software
• Determines correct cutting tools and speeds, and applies appropriate toolpath sequences for required design
• Prepares and organizes shop paperwork files, including electronic files and printed paperwork and labels
• Checks programming for accuracy and efficiency, using simulations or testing where necessary
• Collaborates with outsourced programming services to ensure smooth processes
• Collaborates with sales/design teams to troubleshoot issues and provide solutions with diplomacy and respect
• Collaborates with Shop Supervisors and Operators to review/resolve programming issues, and improve process efficiencies
• Prioritizes efficiently to meet timelines, works well under pressure to expedite tasks
• Other duties as assigned

Sales Agent

CAD and CNC Programmer

Sales Development Representative

CNC and CAD Programmer, Waterjet Experience

CAD and CNC Programmer, Water Jet Experience