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Clinical Application Specialist – Radiation Oncology
SoluStaffClinical Applications Specialist providing training on radiation oncology equipment for a multi-national medical device company. Ensuring customer satisfaction with effective use guidelines and training support.
About the role
Key responsibilities & impact- - Conduct on-site training sessions on software, hardware, and associated products, ensuring effective communication with relevant stakeholders.
- - Assists in managing the customer’s clinical expectations.
- - As available, provides competitive product performance information to headquarters, marketing, or engineering groups.
- - May coordinate or lead customer and/or employee training courses.
- - May conduct large group presentations at seminars, training programs, and trade shows.
- - May provide demo support to local, regional, and national customer trade events.
- - Formulates complementary support training information in the form of quick tips, workbooks, video media, and implementation guides.
- - Works with cross-functional teams as necessary to support and enable best services and optimize customer relations.
- - Creating and maintaining formal customer training support documents.
- - Designing and overseeing the initial and ongoing training for Clinical Applications Specialists, as well as continued training for new product releases.
- - Other duties as assigned by Training Operations and/or Applications Manager.
Requirements
What you’ll need- - Bachelor’s degree and at least two years of experience in software/hardware training/support, or equivalent combination of education and experience.
- - Familiarity with Microsoft 365 Suite, Webex, and Salesforce desired.
- - Understanding of curriculum development process and educational methodology preferred.
- - Strong verbal and written communication skills along with excellent presentation skills.
- - Change Management skills desirable.
- - Willingness to travel up to 35% of the time, including weekends and international travel.
- - Valid driver’s license and passport required.
Benefits
Comp & perks- - Health Care Plan (Medical, Dental & Vision)
- - 401k Retirement Plan (4% match)
- - Paid Time Off (Vacation, Sick & Public Holidays)
- - Additional benefits including wellness reimbursement, tuition reimbursement, and flexible spending account.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Software TrainingHardware TrainingCurriculum DevelopmentTraining DocumentationCustomer Support
Soft Skills
Verbal CommunicationWritten CommunicationPresentation Skills
Certifications
Bachelor's DegreeValid Driver's LicensePassport